Thought it looked good reviews were semi good close to where we needed to be , but the walls are paper thin, could hear arguments from other rooms . When asked could we have a ground floor when I discovered we were upstairs and explained my husband had just had knee surgery I was met with sorry our regulars come first, after also being told of $100 bond on arrival not before. When entering room people in building next door could see right into the room so closed curtains quickly. Rooms and bathroom need a bit of attention especially the shower, great size no water pressure and very dirty , honestly I have stayed at free camps with toilet/ shower ammenities cleaner. Noise from Stud Rd didn’t bother us as much as the person going off and throwing stuff a couple of rooms down , if we weren’t so tired and so late at night I would have gone and got my money back and driven home. These photos show the shower , that needs a really good clean, also when I checked under the bed and couch to make sure we hadn’t left anything behind, the rubbish under there , so I picked it up for you and put it in the bins. The lady on the desk was very polite.

We recently stayed here for 4 nights and for the price that you pay isn't the service that you receive. It all started when we tried to find our room after it wasn't explained to us how the ”buildings” work. As we tried to get back into the reception area, we found ourselves in the fire escape as our tag for the escalator didn't work in that area. We finally got ourselves into the room to find it not so clean. On a day trip to Healesville and surrounding area's we were responsible and left the car at an establishment for the night and got an Uber. It wasn't until we needed the room keys and discovered we left the keys in our car. Unfortunately, this ”Hotel” only has 1 set of keys. We called reception (as no one mans this at all) and we were given the incorrect room key as a spare. Another phone call has us sorted for the key only (no more tags for the security access to the doors and escalator). Prior to this the manager stated he would be home when we get home from dinner to let us in. We rang and rang and rang (14 times in total) no answer. We messaged through Facebook and tried every alternate. Still to date no answer. Yes, we made it difficult for ourselves with leaving the keys in the car however what a * show it is to get access without it. The reception line was call forwarded onto the managers mobile phone which was turned off. The rooms don't get serviced (Please make up my room) daily, not enough soap etc left for the length of our stay. Never again!!