We stayed for two different weeks before Chinese New Year for work and visiting family. We absolutely loved its combination of fantastic location (quiet yet very close to the tram, subway,buses,ferry etc.) , spaciousness and amenities, and in the future when visiting HK with children, this will be the first hotel we will consider. Absolutely impressed. Special highlights: - Service is very basic - basically a single person at the front desk handling checkin/checkout, the cleaning staff, and a guard that mans the south building lobby until about 9-10pm. But all were courteous, efficient and helpful. No complaints at all. We are especially grateful to the front desk and her manager for letting us have a super late checkout (we had an evening flight and would have had nowhere to go had we checked out at the normal time). And the night guard helpfully scrounged around to find a spare plug adapter to lend us. - Location: Steps from the tram station, and 3-4 minutes walk to Sheung Wan MTR. No nightlife in the area, not that we needed it - It was actually nice that our hotel (south building at least) was in a very quiet dead end. - Amenities: we stayed in the family suite, which consists of two bedrooms and a living room and kitchen+dining table. I love the layout, and storage space abounds, with large deep closets that allowed us to hide away our 32” suitcases easily. We used the laundry machine and the drying rack in the balcony regularly, the fridge is huge, and there are enough utensils and porcelain ware for four people. (you will need to bring your own detergent and dish soap). There's an electric stove but we never used it. A few nights we ordered takeout and managed to seat eight comfortably. For room 3001, water pressure was good and temperature hot (although with two people showering simultaneously the temperature did cool time at times). - Nitpicks & maintenance issues: 1) The sliding door in one bedroom is doesn't seal very tightly (the door isn't aligned well), so city/wind noise is constant (though not unbearable). One on particularly windy night, the wind blowing through the gap was enough to generate a loud honking/flapping sound that was loud enough to wake my kids. I found a way to wedge it closed and the problem went away. 2) The oven/microwave needs to be deep cleaned. The inside seems to be covered with the black charred remains of someone else's old food. We turned it on once and the whole apartment quickly filled with acrid smoke. 3) I wish the bedrooms and bathrooms had built-in night lights for safety. - Tips: - When ordering a taxi via phone, be careful with your pickup location. We always waited at the north building on Connaught Road, but two times the taxi drove to the dead end alley between the North and South buildings. - bring your own dish detergent and laundry detergent. - bring your own night lights - The dryer looks like it has a ”dryer only” mode, but we couldn't figure out how to use it. At most we could d
