My stay at this resort was fine until I found out that no tour guide or company would take you to Kui Buri National Park from the resort. The resort will take you but the price of 4,500 baht on top of the 3,500 baht I had to pay the guide I met at the park meant visiting the park once cost 225$. Fine, I paid the price but do not stay here if you're planning to visit the national park. That's not why I'm leaving this review though. I'm leaving this review because of this resorts disrespect to me as a customer. Upon leaving they organized a car to take me to Bangkok. It was 5,500 baht so 155$ and would be a 3 hour and 45 minute drive according to my phone and computer when I checked just before leaving the hotel. I told the hotel manager where I wanted to be dropped off, a pier in Bangkok to take a boat to my hotel on the other side of the river (the hotel can only be accessed by boat). The manager assured me he would explain the drop off to the driver. 3 hours go by and we're on the outskirt of the city, perfectly on time, but then the taxi starts going the wrong way. He gets on a highway going the opposite direction I need to go. I try to explain to him that he's going the wrong way but he doesn't speak English. I show him my phone map pointing to where he needs to go and he refuses. I call the hotel, they tell me to call back another time. I say no that they need to explain to my cab driver he not going where I want. The hotel worker doesn't speak good English so now I'm talking to two people who don't understand me. The driver starts going on an insane routes, seemingly deliberately going into terrible traffic as we drive by other roads that are empty. I manage to figure out which pier he's taking me to and I keep telling him no and the name of the correct pier but he doesn't understand or just refuses. over 2.5 hours later we reach the pier. a 3 hour and 45 minute cab ride ended up taking over 6 hours. This is when the disrespect starts. I call the hotel and the manager is having his day off so they tell me to call back Tomorrow. The next day I email them asking for a refund on this terrible cab ride. no response. I email again the next day. no response. I email a third time and no response. after 3 days and 3 emails I then call and they immediately know who I am and why I'm calling so they've been reading my emails and deliberately not writing me back. They tell me that yet again the manager is busy and to call another day. The next day I finally get an email expressing apology and explaining how they won't give me a refund because it's the taxi company's fault not the resort. They tell me they'll give me a free ride to Kui Buri if I come back to the resort as compensation. WHAT A JOKE! I live in America and who knows if or when I'll ever come back to Thailand, let alone to that part of Thailand. I take them offering me a free ride to the national park if I come stay with them again as basically saying ”sorry we screwed up but we don't care