I loved my room and location of the hotel. Its very convenient location to the temples was great. The front desk staff was great. The food was OK. I did have one major issue with the kids who take care of the luggage. While I was waiting for my ride I was talking to them and they asked where I lived. I tried to explain but could see that they didn't understand. I pulled up a map on google maps and showed them. While they had my phone they moved the map to show Israel. They asked me what what it was. The map clearly said Israel and I told them Israel. They told me NO that it was Palestine and laughed. I stopped the conversation right there. 3 things that I have learned with traveling and working with customers many years ago are. Do not discuss Sports, politics, or religion. I am sure that this was an isolated incident but it needs to be said. This kind of behavior is absolutely unacceptable and I hope the hotel management reads this and deals with it.

I loved my room and location of the hotel. Its very convenient location to the temples was great. The front desk staff was great. The food was OK. I did have one major issue with the kids who take care of the luggage. While I was waiting for my ride I was talking to them and they asked where I lived. I tried to explain but could see that they didn't understand. I pulled up a map on google maps and showed them. While they had my phone they moved the map to show Israel. They asked me what what it was. The map clearly said Israel and I told them Israel. They told me NO that it was Palestine and laughed. I stopped the conversation right there. 3 things that I have learned with traveling and working with customers many years ago are. Do not discuss Sports, politics, or religion. I am sure that this was an isolated incident but it needs to be said. This kind of behavior is absolutely unacceptable and I hope the hotel management reads this and deals with it.