I chose the Villa Gantz for my 3 night stay on my first visit to Guadalajara due to the location and all of the great reviews. While it is a beautiful property, and the staff very gracious and accommodating, they are still undergoing renovations all around the exterior of the property so I was not able to enjoy the outside garden areas as I had hoped,and there were some noise from the renovations during the day, as well as loud music until at least 11pm from the late night restaurant/club adjacent to the hotel. The room I was given was very dark with only one small window with a view to nothing, and not nearly as nice as some of the other rooms I had seen online, however the bed was very comfortable and overall the room was still very spacious and had a beautifully tiled bathroom. I really enjoyed the neighborhood surrounding the hotel, and it was a very easy walk to many cafes, restaurants etc and Chapultapec Avenue, in a very safe area of Guadalajara. I felt completely safe walking around the area at night as a solo female traveler. I would stay here again once the renovations have been completed but in a nicer room.

It was my second time. Service, and everything was perfect!

호텔은 매우 깨끗하고 안전하며 객실에 온수 병이 있습니다.

Great place, comfortable for everyone! Would 100% go there again and would recommend anyone to visit it, went with my friends and really enjoyed the breakfasts they served, also great service from the concierge and the assistant, such a pleasent young lady! I believe her name was Yizel

I can last year with friends and loved QR so much I decided to book a week with my Husband when we came to Guadalajara. Jaime always goes above and beyond to help you with scheduling transportation or any other need. Daniel at the bar is the absolute best! Enrique and Luis were also very helpful to us with our bags and always greeted us as we entered and exited the hotel. The housekeeping staff does a wonderful job keeping your room stocked and cleaned. The food is excellent and you have to experience Brunch as it is a real feast! Absolutely love Quinta Real and can’t wait to visit again!!

房間寬敞明亮，設施齊全，床非常舒適，讓我每晚都能享受高質量的睡眠。酒店的清潔工作也做得非常到位，房間和公共區域都一塵不染。 早餐選擇豐富且美味，無論是本地特色還是西式餐點都很出色。位置也很方便，周邊交通便利，出行十分便捷。

Standard room with clear signs of lack of maintenance on doors... nothing that good regular maintenance could solve, but apparently that is not the case here. Small bathrobes and towels, I am an average person 1.65/66 kg and the bathrobe felt small for me, same the bathroom towels, more child-like, I can imagine how a taller person would feel. Regular buffet breakfast, nothing out of the ordinary, something you can find in any other average 3 star hotel. The property has an attached restaurant that is owned by them (according to what i was told) but managed by someone else. It turns out that they rent the place from Thursday to Sunday for events with live music that ends until after midnight. The place is not adequately soundproofed and the hotel, being small doesnt help, so, basically you feel like you were in the actuall party rather than in a quiet hotel room ready to rest/sleep. Enough to say that I couldn't sleep until the event was over around 1 am, this after a long and tiring day of activities. This is something that the hotel website does not warn you about. I wasnt the only one to rise a complaint because of the noise, other guest did it too without success. Staff was non friendly non empathetic with the situation (and in general), leading more to the feeling of not caring at all for their guest, only dismising the situation with an easy way out of ”we are sorry” The check out process... it was degrading!, never in any hotel (within Mexico or abroad USA-Asia-Europe) had I been treated like this. When handing over my key to check out, I was asked to remain in the front desk for a few minutes until the staff could verify that the room, in fact, did not present any damage, that the bathrobes were there and that I, actually did not consume anything from the minibar (despite the fact that I had confirmed at the time of handing over the key that I had not done so) once they received the ”ok” I was allowed to leave the facilities. It was humiliating. I have never been treated like this in any hotel. Definitely a place to which I will not return or recommend to anyone.

매우 편안한 침대, 코트가 더 좋을 수 있습니다. 두 개의 침실에는 욕실이 있으며 엑스포에 도착한 후 휴식을 취하기에 완벽했습니다. 슈퍼 온수. 매우 넓은 아침 식사. 모든 것이 있습니다. 나는 그것을 아주 좋아한다.