서비스 직원은 정말로 달콤했고 디즈니를 오가는 셔틀은 좋았습니다 (하루 4-5x). Knott 's 주변 지역을 탐험하는 것을 좋아했습니다. 현재 보수 공사 중이지만 괜찮습니다. 유일한 문제는 남편이 제빙기에서 식중독을 당했다는 것입니다. 제빙기가 제대로 청소되지 않았다고 믿으십시오. 그래서 그것에 대해 매우 실망했습니다.

휴가를 보내기에 좋은 호텔입니다. 호텔에서 몇 마일 이내에 많은 활동이 있습니다. 우리가 체크인했을 때 직원들은 친절합니다. 객실은 멋지고 깨끗합니다. 휴식을 취할 수있는 욕조가 있습니다. 베개와 침대가 편안합니다. 불행히도 아침 식사는 무료가 아니지만 괜찮습니다. 이 호텔에 머무르는 것이 좋습니다. 휴가를 보내기에 매우 좋습니다! 우리는 다시 여기에있을 것입니다.

This hotel was so clean, and had a luxurious feel for a very reasonable price. We enjoyed all the accommodations. The suites are spacious and sound proof, which is important to me because I love my piece and quite. Despite the renovations that was going on, it was still quiet. The only inconvenience at that time was the long walk having to use elevators on opposite ends of our rooms. There are many rooms with a beautiful pool view.

호텔의 위치는 완벽했습니다. 일부 음식 장소, 상점 및 쇼핑 센터와 가깝습니다. 고속도로 옆에 있어서 호텔을 나갔다가 다시 오는 것은 산들 바람이었습니다. 그러나 방의 TV는 HDMI에 연결되지 않았으며 HDMI 포트도 없었습니다.

Pardon the dust at this inn and you'll enjoy some classic luxury suite hospitality. The Buena Park Grand Hotel & Suites was once an iconic Embassy Suites destination spot followed by Radisson Hotels holding the keys to this majestic mission-style place just a 1/4 mile walk from Knott's Berry Farm. I found crews hard at work doing some much needed and overdue facility renovations to this old building. If you don't mind the dust, you and your kids might like this place during your visit to the Entertainment Zone...And yes, the hot water line works! Booking and Reservation...I booked third-party via my airline thanks to a generous 2,000 point rewards bonus and a $139 base room rate offer with free cancelation with $158.74 total for a Friday night's stay at a tourist location...not a bad deal! To compare, several of the other destination hotels were pricing well over $200-$250 for the same night. The airline's rewards bonus payback was also worth almost 19% of the total bill in value that I can use toward future flights...Another great deal! Arrival...The Grand is located in the heart of Buena Park's Entertainment Zone along Beach Boulevard with easy access to/from State Highway 91. There is a wide selection of restaurants within walking distance including family-friendly spots like McDonald's, IHOP, Outback Steakhouse, and Claim Jumper. Subway Sandwiches too if want to take some grub back to the room. Numerous public transit bus routes also pass through this area including LA Metro's Route 460 that links travelers to Downtown Los Angeles to the north and the Disneyland Resort area to the south. I arrived via a public bus and the iconic mission structure provided an inviting greeting. The structure also has a mission-style clock tower that appeared to not be functioning; however the rest of the exterior and landscaping appeared to emulate the glory of the Embassy Suites days. The Lobby...The open air, high ceiling Spanish-theme lobby appeared to have remained untouched and preserves the hotel's classic theme. From the lobby, one can ascend to their hotel floor via one of two hydraulic elevators. The hotel's outdoor atrium can be accessed across the lobby. On the glass doors leading into the meeting room areas from the lobby, building permit signs depict that facility renovations are well under way...one project involving a replacement of their HVAC system. Check-in...Went smoothly and the young man who checked me was very friendly. They located my reservation and checked my ID. The Grand held a $150 incidentals deposit, payable at check-in. No resort fee. Another incentive was free guest parking for one car with additional cars at only $15/night. As one can easily walk to Knott's from the hotel, compare that to $50 preferred parking at the amusement park! The hotel enforced its guest parking via a printed parking voucher; they also documented the description and license plate of the vehicle to be parked. As I've mentioned, I took the bus; thus

So I gave this a descent review because the people working there are just doing their job. So my story isn't a good one in regards to my guests who I booked a room for my sister and her boyfriend. I got the key and let them know there would be 2 people (front desk). I gave my sister the key told her where the room was and went to the store to grab her some snacks and drinks. next thing I know her boyfriend finds me at the store and comes up to me and says that she was told that she can not stay there. That I needed to call them because they can't make calls out of the hotel lobby after a certain hour. Apparently when she tried to find the room she could not so she went to the front desk. They asked for the key and when she gave it to them they asked her if she picked this up off the floor. They asked for her id and she did not have one. So, I called to see what was happening and let them know that yes that was my sister and I had given her the key to get in the room. I was told that everyone who is staying in that room has to provide an I.D. I already knew my sister did not have one as she has been telling me she needed to get a new one. (sadly she is very unorganized and doesn't have much sense of responsibility in life) So her being (dumb) began telling them that they were trying to rip me off and steal the money as they told her to leave the premises (before I was able to let them know that it was my sister and I had given her the key) and would not be giving a refund. I don't blame them...I know my sister and she has a sense of entitlement and a short fuse. I apologized knowing that even though I wasn't there, she probably exploded the situation that could have been handled with a quick talk. I said I understood and I asked to close out the room (they make you give them $100 cash as a deposit on the room which they give you back upon turning your key back in). I was informed that even though I hadn't stepped foot in the room that I was not going to be offered a refund for the room but could get my deposit back. I went to the desk signed the paperwork and got my deposit back. So a simple warning: make sure everyone has their ID have all your ducks in a row with them when checking into this hotel or you risk being told you can't stay there and you will not get a refund for the room you paid for regardless of if you even have stepped inside or not. That said I get it....I live in this area...while I would not call Buena Park the worst or even a bad place...sometimes less than desirable people hang out and rent in these areas and businesses need to be on their guard for people they would not wish to stay at their establishment. A sign right at the front desk says ”right to refuse service”. I just wish there was a more clear policy...I don't think I;ve ever had to give the i.d.'s of everyone staying in a hotel room before other than the person who booked the room. Ahh well...live and learn.

We checked in at 3PM and something I did not expect was a $100 deposit that I have not paid at other Best Western's before but whatever. I thought the security glass window across the front counter like in a bank with a small slide slot under the window was funny as the window is just thin single pane glass so just about anything will break it. We quickly left our items as we had a meeting to go to. We returned around 10PM or so. There was no luggage holder or place to put the suitcase except for the desk or floor. The TV did not work well as the images were constantly breaking up so turned it off and watched programs on my laptop. We were missing one washcloth so my wife & I shared one. There was no body soap in the shower so we used the small hand soap bar. No alarm clock in the room. No bed side lamps, just two very bright ceiling airport landing lights directly above the bed. Off with those. Because it was late we did not call the front desk and made do as we were tired. We did notify the front desk upon checkout and the lady said she would have someone check it out but I doubt any notes were taken. No other comment from her like sorry or tough luck. I asked for a receipt on checkout and this took about 8 minutes which was longer than I expected. The breakfast was coffee and what looked like cereal. I have stayed many Best Western Hotels in the past and their breakfasts have been okay. This hotel is the exception. In my opinion they would be better off if they did not offer breakfast. We went somewhere else to eat. Not the experience we usually have at a Best Western. In the future back to Best Western Surf City on Beach Blvd.

디즈니와 노트에 매우 편리한 깨끗한 호텔. 훌륭한 무료 아침 식사. 사람들은 구식이라고 불평하지만 나는 그것을 보지 못하거나 경험하지 못했습니다. 💯 추천합니다. 직원들은 매우 친절했습니다.

전반적으로 괜찮습니다. 당신은 당신이 지불하는 것을 얻습니다 : 비교적 깨끗하지만 기본 방. AC는 크지 만 잘 작동했습니다. Wi-Fi는 작동했지만 스트리밍시 느리거나 얼룩이있었습니다. 샴푸와 비누 만 제공하므로 자체 컨디셔너를 가져 오십시오.

그런 놀라움. 여행 가족으로서 우리는 미국 전역을 완전히 여행했습니다. 그러나 때로는 우리의 예산은 덜 ”매력적인”숙박이 필요합니다. 우리는 높은 기대치를 가지지 않았지만이 호텔은 그들을 초과했습니다! 우리는 매우 깨끗한 방을 가지고 있었다. 깨끗한 침대. 그리고 더 중요한 것은 깨끗한 화장실과 욕실입니다. 하우스 키핑 숙녀들은 사랑스럽고 친절합니다. 그들은 매일 서비스를 제공하고 필요한 수건과 필수품을 재고하기 위해 멈췄습니다. 프론트 데스크 매니저와 직원들은 항상 친절하고 매우 도움이되었습니다. 그들은 애완 동물 친화적이며, 우리가 2 개의 치와와와 함께 여행 할 때 우리에게 필요합니다. 수영장은 아이들에게 좋았으며 유지 보수 담당자에 의해 아름답게 유지되었습니다. 관리 및 새로운 정책에 대한 훌륭한 직업. 밤새 주차장을 순찰하는 보안이있어 차량이 안전하다는 것을 보장 할 수 있습니다. 카드 / 탭을 수락 할 때 손님 세탁소를 이용할 수 있었고 quarters는 필요하지 않았습니다. 확실히 머무르는 것이 좋습니다. 우리가 다시 그 지역에 있다면 우리는 확실히 돌아올 것입니다.