I stayed at the Hilton Myrtle Beach Resort from September 30 through October 3 for a business trip and had a mix of positive and surprising experiences. While the property itself is beautiful, there were a few issues that stood out. First, I was surprised by the lack of towels. Despite staying for 3 days with another person, there were only two sets of towels provided. I asked the housekeeper in the hall for more, and she told me they didn’t have any. She promised to bring some to the room, but after returning from my site visit, there were still no towels. I ended up going to the front desk, where I was thankfully able to get two face towels. There was also only one small bar of soap in the bathroom, which didn’t feel adequate for a stay of this length. In addition, the tables in the lobby were dirty during my stay, which added to the feeling that housekeeping could be improved. I also received a late-night call from marketers downstairs, trying to sell me a pitch for a sales presentation. As this was a business trip, not a personal one, I found the timing a bit inappropriate. Another issue was the missing screen door on the balcony, which meant that when I tried to enjoy the ocean breeze, bugs ended up getting into the room. Additionally, on Wednesday, I was trying to have a virtual work meeting when I heard loud banging and scooting noises. After calling the front desk, I was told there was no maintenance going on, but security checked it out. It was distracting and unusual for such a well-known property. On a positive note, the property is nice, and I did enjoy my stay overall, but given the issues I encountered, I had higher expectations for a Hilton resort. I travel to Myrtle Beach monthly for work and was hoping this would become my preferred hotel due to its beachfront location, but these details left me reconsidering my choice.

We had a great stay at the Four Points. The highlight of our stay was the service level provided by Sebastian, the breakfast chef. He was exceptional! Sebastian went above and beyond to meet my dietary needs and it was so appreciated. Good customer service is important to me and Sebastian exhibited that he is very concerned about the happiness of the guests. His kindness made my day! My husband and I would stay here again in a heart beat. Thank you so much Sebastian! You are the best of the best!

체크인시 프론트 데스크 직원은 도움이되지 않았습니다! 무엇을 해야 하는지, 어디로 가야 하는지 질문할 필요가 전혀 없었습니다! 방은 깨끗하지 않았고 가정부는 그 일에 탁월했습니다! 모든 직원들은 항상 명랑했고 모든 질문에 답변하고 도와주었습니다! 아마도 내가 가진 최고의 호텔 경험 일 것입니다! 확실히 다시 머물 것입니다!

절대적으로 멋진 시간! 위치가 완벽합니다! 해변, 상점까지 도보 거리, 하이웨이에 쉽게 접근 할 수 있습니다. 직원들은 매우 친절하고 개인적이며 수용 적이었습니다. 주차는 괜찮 았고, 3 개의 속성 1 건물이 다른 속성 ... 주차장을 사용해야합니다. 물론 내가 머물렀던 1 명이지만 바로 옆이나 길 건너편에 있습니다. 레스토랑 음식과 음료는 훌륭했습니다. 매우 깨끗합니다. 나는 그날 아침에 허리케인 이안이 Mytle Beach를 쳤던 밤에 체크인했다. 복도에 누수가 있었는데, 복도 바깥의 카펫이 채우고 있었고, 유지 보수 및 하우스 키핑은 우리가 그것을 알아 차리기 전에 사건에있었습니다. 나는 확실히 추천하고 다시 여기에 머물 것입니다.

우리는이 호텔에 머무르는 것을 즐겼습니다. 매우 깨끗한 방. 집에있는 것처럼 모든 것이 완료되었습니다. 방은 큰 욕조였습니다. 우리는 우리의 휴식에 만족했습니다. 그것은 오랫동안 기억 될 것입니다 ☺️!

We enjoyed our stay and felt like the staff did a good job considering how full the resort was. There was a nice ocean view from our balcony and the bed was comfortable. It was also quiet for our two nights. My only concern was the lack of accountability for the rules concerning pets. It clearly states that pets must be under twenty pounds. We brought our 9 pound chihua and were dismayed to see several large dogs on the property😡

Reasonable rate on a basic room right across the road from the beach. The staff was awesome, but the elevator was sketchy at best. However, it was not a bad stay. Its not the Hilton, but it's a bed and a shower in a convenient location. I'd stay here again.

Right on the beach! Rooms were clean Close to bars and restaurants!…in walking distance Nice pools and lazy river to relax in! !!!!!!!!!!! 💜💜💜💜💜💜💜💜💜💜 💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜

This was out third stay at this property. Our first stay was when is first opened. We stayed for 4 nights and overall had a great experience. Star at the front desk was really nice and very informative. Here are the Pros & Cons of this hotel. Pros: -They have done a decent job keeping up with the maintenance of the property. -The lobby/common area is bright, modern, and offers an amazing view of the beach. Wether you are eating breakfast or just want to read a good book in an inviting atmosphere -Room-spacious (we used suite rewards to upgrade to an executive double queen studio), full kitchen, decor was modern and flooring allows room to look and smell clean since there is no wall to wall carpeting. -Large balcony-can store beach chairs and umbrella, while still having room to sit -Ocean view and Oceanfront rooms both offered nice views (we have stayed in both types) -Location-quiet less populated area of the beach. This may be a con for some because there is not a lot to do within walking distance. -Fitness area-modern equipment, spacious enough. Included ellipticals, treadmills, weight machine, balls, etc. Cons -Bathroom- spacious, but not sure why there is only half of a shower door. I also wish that the shower head was detachable. -Breakfast could be improved. When we visited a couple of years ago the buffet had things like Brie cheese & chocolate croissants. No such luck this time. The quality is not great (eg. tasteless eggs, watery oatmeal, limited fruit selection). -Housekeeping-this is an extended stay location so they no longer clean your room everyday. You only get a “refresh” (remove trash and replace towels) after 3 days. I wish Marriott would remove the option in the APP for housekeeping everyday for these hotels. You opt in only to find out it’s not possible. -Parking garage-it’s tight and challenging to maneuver, but I appreciate that it’s covered, easy to get to, and there is ample parking. There are 15 min check in areas on the first floor which are helpful. The problem is that people still double park and cause traffic to back up. -Beach-the area in front of the hotel is very rocky (bring water shoes). I also did not like that the chair rental company set up their items in a line (chairs & umbrella) obscuring the view for everyone else. We were forced to set up our chairs behind theirs and did not have as nice a view of the water. Overall, we still like this property and will eventually come back.

We stay in a lot of Holiday Inn Expresses. Consistency is key for them and I expect it. This one stood out with an individual desk clerk. I provided his name to HIE but don’t recall it now. After my check in, next time by the desk he said hello with my name! Hasn’t happened before in any hotel. He made it memorable for us.