훌륭한 위치, 3 개의 강과 하인츠 축구 경기장의 멋진 전망. 실제로 자동차로 쉽게 갈 수 있습니다. 발레 파킹은 실제로 합리적이고 잘 운영되며 모든 페니 가치가있는 피츠버그 시내의 공공 주차장의 번거 로움을 고려합니다. 레스토랑은 실제로이 클래스의 호텔에 비해 상당히 좋으며 가격이 비싸지 않습니다. 우리는 철저히 즐겼습니다.

아름다운 객실은 침실의 조명을 이끌었습니다 옥상 농구 코트 거대한 체스 보드 벽이 조금 더러웠다 250 달러 보증금을 체크인 할 때 !! abt가 여전히 카드에서 리프트를 기다리는 것을 몰랐습니다! cc에 대한 두 번 확인 된 abt 보류를 체크 아웃 할 때 다음 날이 될 것이라고 말했고 3-5 날을 들었습니다 ??? 모든 아름다운 곳

Everything was great. Service was excellent. The only bad part was no microwave in the room. Will definitely stay again.

I've stayed here more than a dozen times, and this hotel has a lot going for it: friendly staff, great location, cool building, nice gym and amenities, it's absolutely failed in one area each and every single time: housekeeping. Whoever is in charge of the housekeeping here needs to be replaced. The biggest problem is them just ignoring you. I've gone out for the whole day, just to come back to an untouched room - there's even times where I've asked, even begged at times, for them to clean my room, only to come back to dirty towels on the floor and an unmade bed every time. They simply refuse to do to it, despite promising me to my face that they would. I don't think I've ever come back to my room and it was made up. It's almost like housekeeping here is completely non-existent. Here are some more housekeeping failures: - I've checked into a room before, only to find a bunch of dirty towels from the previous guest hanging on the back of the door and on the bathroom floor. - The supplied body wash and shampoo is almost always empty. - I asked for an extra blanket, only for housekeeping to tell me: no, they don't do that. - I've asked for my towels to be refreshed while out, only to come back to a pile of new towels on the floor inside my room. - The bathroom showers are not thoroughly cleaned, and a lot of times, pretty gross. - They never refill the coffee or the cups. (I'm not kidding, I bring my own cup and pods now). A hotel charging upwards of $500 a night should not have these issues. For that, I expect my bed made and new towels daily. Is that too much to ask for? At the Industrialist, it absolutely seems to be. Whoever is in charge of housekeeping sucks big time. I'm sure they'll post the usual: thank you for bringing this to our attention. We'll do better. But I can promise you they won't. I've been told that by the hotel in person, many times, only to have them fail the very same day. Also, just want to point out, as much as I despise the lack of housekeeping here, the attached bar, staff, and location make me put up with it. They do great, but their housekeeping is horrible.

Overall, it was an enjoyable stay. When we got to our room we discovered the air conditioner wasn't working and we were missing a TV remote, but two employees arrived within the hour and handled both. Our space (a two room suite with a king bed) was suitable for our needs. We recently stayed in a king room in NYC and by comparison this place was practically a house. The place was clean, no noticeable stains, dirt, dust, etc. The kitchen was adequately stocked with plates, cups, and cookware, and the fridge was ice cold. I was surprised to find relatively close parking in the private lot despite being there during three Pirates' games and Anthrocon. The breakfast was decent, and the staff was friendly. My small list of nitpicks: - I wish the kitchen had a toaster and an actual coffee pot (or a Keurig) - The TVs had just a few streaming options (Netflix, Prime, and Pluto) and either I didn't know how to cast or the TVs didn't have that option. - While they did thankfully fix our A/C, it did struggle to maintain an admittedly cold setting (in its defense it was in the 90s the entire time) - Maybe it was just our fridge, but the ice machine didn't work in the freezer and we used the one ice cube tray quickly each day (because, again, over 90 out).

Good stay with wonderful and attentive front desk personnel, was marred only by a couple of maintenance issues in our room and an unfortunate false alarm fire evacuation causing a 18-floor stairwell walk-down we felt for days afterward. Obviously, this was not the hotel's fault. Otherwise, this is an excellent property, ideally located for our purposes (visiting Heinz Hall) and we would certainly return.