The hotel itself wasn’t pleasant, housekeeping can’t keep up with the rooms. My rooms I requested at least every three to four days cleaning, but on my 1 week they didn’t even bother cleaning my room! I was told they don’t clean every day, I said I requested for 3-4 days at least but 1 week!!! I di t need everyday cleaning!! The first Marriot that I experience that I was told they don’t do every day cleaning, which I know every hotel is every other day. But to make excuses is not good. But the day they clean my room I met the lady who did the cleaning on my floor she was nice. Luckily their Bistro Cafè attendant was very helpful and friendly. Cathy was very attentive with her customers needs.

프론트 데스크의 팀은 우리가 도착했을 때 매우 환영했습니다. 분명히 오래되었지만 우리 방은 좋고 깨끗했습니다. 우리가 전체 오션 프론트 전망을 가지고 있었기 때문에 전망은 환상적이었습니다. 해변에 대한 접근은 뒷문 바로 밖에 있었습니다. 객실에는 냉장고와 전자레인지가 있습니다. 아침 식사는 괜찮고 단순한 ”대륙 스타일” 이상이었습니다. 계란 프리타타, 가정식 아침 식사 감자, 소시지 패티 및 물론 많은 토핑, 다양한 아침 식사 패스트리, 시리얼, 요구르트, 과일 칵테일, 신선한 과일 옵션 및 몇 가지 주스 옵션이 있는 자신의 와플 스테이션이 있습니다. 우리는 부두와 많은 상점, 레스토랑 및 바에 가까웠습니다. 현재 층 6-10은 이미 개조되었으며 비용이 더 많이 듭니다. 아마도 그만한 가치가 있습니다. 우리가 좋아하는 것처럼 우리 방을 시원하게 유지하기 위해 약간의 노력이 필요했습니다. 전반적으로, 나는 다시 여기에 머물 것이다.

The staff at this hotel were fantastic. We arrived several hours early for check-in. They greeted us and told us it would not be a problem to check-in early. From that point on they were helpful, courteous, and just plain old school real people. From the management to the youngest staff members all made us feel like the priority of the day. Rooms were very clean. General cleanliness of the building was outstanding. For a person who travel 3-5 times a year this was one of the best experiences I have had with lodging in the past 15 years. I highly recommend Fairfield Inn, Virginia Beach for your choice when in this area!!

Check in was much faster than expected. Our room was ready at 1230 despite being sold out. This is the earliest we have ever gotten into our room in any Hilton in this city. The room was very clean and exactly as advertised. I really liked the inside and outdoor pool areas. Towels were provided at the pool which was great for us. Our room had a really great view even with not being on the oceanfront side. The evening reception was great each evening. I was also able to try room service. The room service menu was great for kids and adults. I ordered oyster Rockefeller, salad, and kids tenders and everything was fresh. The staff as a whole seemed happy to help with questions. Breakfast buffet was great but I recommend you arrive when it opens because there is a line every morning if you arrive in the first 20 minutes of opening. The breakfast buffet was great especially because of the omelette station that was included. The only issue I had was when I called on the first day to ask for fresh towels. I was told I was not allowed to request 5 towels because only three people were on my reservation. I argued with the representative who sternly refused to budge from having three additional towels brought to the room. He continuously told me I would have to call each day for more towels every day and I would always have a limit. I have traveled a lot and this was a first for me. Fortunately I spoke with heather the next morning who immediately gave me as many towels as I wanted and apologized. I really thought that this hotel exceeded what I thought I would get for their price. The only issue was parking. It seemed the garage gets full a lot so we ended up using valet. I recommend to plan for back up parking down the street. Over all I love this hotel.

웨스틴 바 비치 타운 센터 (Westin Va Beach Town Center) 직원, 특히 생일 축하 기간 동안 바와 레스토랑을 일했던 Norris에게 감사드립니다. Norris는 다른 서버와 함께 세심한 서비스로 우리의 대규모 파티에 참석했습니다. 음식도 아주 맛있고 즐거웠습니다. . 최고의 레스토랑과 바에서 생일 저녁을 만들어 주셔서 감사합니다! 만족스러운 고객, E. Bynum

FALSE ADVERTISEMENT! It looks beautiful from the online pictures but once you get there....it's bad. The locks are all broken, door handles are jiggly, beds are hard as a rock, balcony is questionable, the elevator is terrible and super hot, parking sucks, smell is bad, and there's so much more I could list. They don't offer refunds if you get there and decide it's not the place for you. You're essentially stuck there unless you want to lose your money and leave. ONE car per room (not multi-family friendly). Stairwell is falling apart. Housekeeping is lacking. Never gave us towels, blankets, sheets, standing water in the stairwells to slip on, pee stains on mattresses, human urine inside stairwell, exposed insulation, broken sheetrock, outlets falling out of walls, upsidedown faucets, dirty walls, etc. The ONLY positives are the night guy is super nice and the view is nice, but that's it. I will NEVER recommend this place nor will I ever stay here again no matter how cheap it is. Felt really unsafe here. Pay the extra $100-$200 to stay elsewhere. To top it off, their terribly small, weird elevator broke down with people in it so we had to carry all of our stuff from the 7th floor to the bottom by the 11am checkout time. Nobody to help out either. So handicapped people above the 1st floor were stranded for who knows how long. I will put this review on every single website I can. We tried to get some sort of refund THE DAY we got there because of how disgusted we were, but management refused to work with us even after we contaced our booking website. The nice night guy gave us a room that wasn't completely falling apart..but we had to switch rooms twice. The no smoking policy isn't enforced and the pool is tiny. I can assure you... the 10/10 reviews are either paid or management creating accounts to boost ratings. See my pictures, you'll understand why we were so disgusted.

The view of the sunrise from the hotel is the best you can ever experience. The room and facilities in the hotel are one of the best you can get in Virginia Beach. Also there have friendly environment with staff showing professionalism with equal treatment irrespective of where the guest is coming from.

This hotel was clean, and the front desk staff welcoming. Be advised that there are no suites at this hotel with 2 beds. The 2-Queen rooms are smaller than the standard 2 queen rooms at other hotels, and they do not include an unholstered chair or corner desk with desk chair. Instead, there's a nightstand sized bureau, a long table under the walled TV, a desk chair, and a backless cushioned stool chair. Maximum occupancy is 4. I had offered an overnight stay to my niece and sister who wanted an extra day in the area for the beach and was surprised to find upon check-in that there was no sofa bed in my 2 Queen room. We reviewed the Hotel's online photos which were very misleading, since none of the 2 bd rooms are suites or include a sofa bed. Be advised that the suites have 1 King bd and a sofa bed in a studio or separated configuration. The separated configuration only has an upholstered chair. Breakfast was adequate, clean and nicely labeled, and the free airport shuttle was great. I could have paid less at another hotel for more room and the room accommodations I received though.

Location and the pool is great. However, they need to fix the buildings. The hall way smells of urine and the handrails are broken and just sitting there. My room smelled of **** and cigarettes. I even checked my phone to make sure I booked a non smoking room. Blanket and sheets were thin, pillows were flat. There wasn’t a phone in the room, furniture looked like it was from a thrift store. There was no closet to hang your clothing. There wasn’t any sus people. Jut people looking like they were vacationing. They can do better with fixing up the place for the price that they want. The grounds were well kept and the sushi restaurant next door is great. They can do better for being in the Middle of everything. Check in was a breeze. The front desk clerk was very friendly, the lobby however need to clean up and move all the broken appliances and furniture they no longer need.

내 딸이 해변에서 가장 좋아하는 호텔 - 그리고 가족을 위한 추가 편의 시설을 통해 필요한 경우 호텔에서 일할 수 있습니다 - 내 먼치킨은 여전히 재미있습니다. 그녀는 10시에도 키즈 클럽과 개인 미니 영화관을 좋아하기 때문에 내가 불과 몇 피트 거리에 있기 때문에 그녀는 ”혼자서” 갈 수 있습니다. 실내 유수풀은 대히트이며 깨끗하고 유지 관리됩니다. 야외 수영장은 BEAHFRONT입니다..거의 모래사장에 위치하여 위치가 매우 좋습니다. 우리가 거기에 몇 번 머물렀을 때 직원들은 항상 도움이 되는 것 이상이었습니다. 단점 - 에어컨 장치는 업그레이드를 사용할 수 있으며 아침 식사 장소는 장식 업그레이드가 필요하지만 음식은 진짜(”스크램블 에그 척” 아님)이며 잘 준비되고 서비스가 좋습니다. 나는 그것을 ”럭셔리” 호텔로 생각하지 않고 계절적 가격은 화려한 경쟁자들과 동일하지만 럭셔리를 정의하는 방법에 달려 있다고 생각합니다. 제 딸은 의심의 여지없이 새로운 힐튼보다 이 호텔을 선택할 것입니다.