페리 터미널 도착 픽업부터 마지막에 다시 페리 터미널로 데려다 줄 때까지 모든 서비스가 완벽합니다. 직원들 너무 친절하고 워터 스포츠 다양해요. 식당내 음식들 맛있어요. 리조트 주변에는 다른 것은 없습니다.

페리에서 위치는 멀었지만, 셔틀 버스를 운행해서 괜찮았습니다. 주변에 편의점이나 슈퍼마켓은 없어요 숙소 내 편의 시설은 좋았고 호텔 직원분들 모두 친절하였습니다!

전반적으로 만족이에요 리조트 자체가 너무 평화롭기때문에요 ㅎㅎ 근데 서비스가 진짜 너무 느리고ㅠ 근데도 너무 친절하긴 하셔서 뭐라곤 못하겠어요

房間很大，露台也是，坐在外面吹吹風，非常舒服。房間的設施也很好，遠超我在新加坡2000多人民幣的酒店。印象最深的是服務，酒店人員英語很好，見到了都會很熱情的幫你提箱子，打招呼.….

剛進門，電話就壞了，三個人輪流來修，酒店管家説衹用what’s app 聯繫，可惜我就是更新不了版本上不去，所以幾乎是完全沒有享受到管家服務的。衹能電話撥打0 聯繫，那出了房間就不能聯繫了。第一個晚上我被蚊子咬醒了，然後打電話跟前台説能不能多放一些滅蚊器，但是貌似稍微難一點的英語他們也聽不懂。一個大別墅不應該這樣啊。酒店印尼特色的餐廳RIA- RIA 需要預訂，消費好貴，我們點了兩個菜（一個蓋飯一小碗羊肉湯）兩杯飲料，人民幣500元出去了。優點是衞生是真的乾淨，服務員態度真的很好，自助早餐真的很好品種很多。

Nice getaway place from Singapore. Bali like resort with good amenities. Relaxing for a short trip far from everybody. Bring a book and restore your sanity here.

Perfect quiet side of Bintan, luxury and spacious villa room - Upper Garden. Free pickup at ferry terminal. All front desk requests made via WhatsApp or room phone. Super fast response!! Facilities were practical like bicycles per villa, gym, spa, kids playhouse, water sports and 3 dining restaurants for selection. Bed was medium firm, clean bathtub, good water pressure for standing rain shower, attached hairdryer was all great! Buggy service to get around by dialing 0. Custom text bed decor and turn down service available for free. Recommend for couples! Good breakfast with live stations - egg station, waffle pancake station, noodles station, bubur station (congee). Free activities like towel art, Farm animals feeding - rabbit and chicken. Pool was clean, no leaves/sand. Baby wading pool available too. Pool bar menu was good with live band nights. Indonesian cuisine at Rica Rica is highly recommended. Can skip Rimbun Grill, our chicken was overdone. Superb getaway for 2 nights!!! Singaporean approved!

Decided to book the residence bintan last minute for our anniversary celebration and weekend getaway. We booked one bedroom beach front pool villas and it was amazing!!!! WE LOVE IT. They decorated the bed and gave us the cake as a compliment. The hotel also provided the free land transportation from ferry terminals and return. Breakfasts were variety and international. The only thing is hotel location is far from the ferry terminals, it might feel a little tired if you only stay for 1 night. But overall, we would love to go back again. All the staffs were very responsive and very helpful.

Amazing place and hospitality, the place is amazing, food is good, atmosphere is very happening as well. I will be back in the future. Visited this place during deepavali, i realized the hotel workers work very hard and work way overtime from morning till 11pm, eventhough is peak season,the hotel remains professional and organized. Breakfast is amazing with teh tarik! yoga session is good too!

Nice place. Good food. Clean and the staffs are very friendly.