It was one of the best locations for a resort, the view was truly amazing! the cleanliness is ok, the food was amazingly delicious too, we ordered from room service we really love the lamb chops and the shrimp biryani, even in the pool bar the food was served fresh and appetising, not to mention the breakfast was absolutely devine the breads were freshly baked. there were many things we wanted to comment was about the services its taking too long to order and the order to arrive. we also noticed that some of the facilities were idle and abandoned. it is quite sad to see that this hotel is beautiful yet so much left behind. We can even imagine the breeze during winter, althou this hotel is currently operating, it was very noticeable too that there were under staff. I have to praise all the staffs that we encountered from the luggage area to reception to the gym and the breakfast staffs, also the housekeeping were very polite and attentive, despite of all the challenges. I hope that the management would see the greatest potential of this hotel, lies to the staffs who are very willing to serve, they just need more motivation and incentives indeed. All the best! cant wait to experience it again on winter.

I loved the interior design of the room and very spacious. The design is better than the other hotel I went before. Everything you need its already in the room, It nice seeing quality hotel in Al Ain. I didnt expect that the price I paid was beyond my expectations. Stayed in Aloft Hotel for 3 day with no problem encountered. Thank you so much Aloft Hotel Al Ain. 😊🥰🙏

I had a wonderful stay at the hotel! The staff was incredibly friendly and accommodating, the room was clean and comfortable, and the amenities exceeded my expectations. The central location made it convenient for exploring the city. I would highly recommend this hotel for a pleasant and memorable experience.

수영장은 유지 관리로 인해 문을 닫았고 아무도 우리에게 약간의 업그레이드 금액으로 메인 호텔인 Ayla grand를 추천했는지 알려주지 않았으며 그 호텔은 걸작이었습니다.

The hotel is super quite and clean. A bit far away from the centre but there is a mall next to it that has everything. Recommend.

passage to the mall. given a food voucher.clean and new. request was granted for extra services

다나트 체인의 멋진 호텔입니다.이 체인의 호텔은 당신을 실망시키지 않을 것을 보장합니다. 그러나이 호텔의 가장 큰 약점은 방이 전혀 소음 증거가 아니라는 것입니다. 이 장소는 멋진 수영장 지역을 고려할 때 가족 친화적이며, 그 이유는이 호텔을 매우 시끄 럽습니다. 온 가족과 방을 공유하고있는 것처럼 느꼈습니다. 그래도이 호텔은 직원들이 매우 친절하고 수용 적이며 수영장 지역이 좋고 넓습니다. 작지만 깨끗하며 발코니도 마음에 들었습니다. 멀리서 Jebel Haffet 뱀길을 볼 수 있습니다. 그 돈의 가치가 있습니다.

If I can summarize the experience in this hotel, it's one of the worst hotel I have ever been my whole life. They say it is a four stars hotel, but I assure you it wouldn't even reach the standard of a normal hostel as they are not following the international rules of hospitality, and this comes from a frequent traveler and someone working in hospitality field. Now, to explain my experience it's the first time to face such an issue where the hotel is kicking out their customers. After booking, paying and confirming the reservation for 2 nights 3 days, next day we head to the hotel and we reach 9 pm. As soon as we arrived, the guys gave us the news, yes you have booking but you will stay only 1 night and the next days 12 pm you have to leave as the hotel is booked by the government. When we asked why you didn't inform us earlier, they say we got the news 3 hours ago. Yes they had time to inform us anyways.. then we asked that we need to solve this issue and as they are responsible of this incident, they say we can't do anything for you, check in and leave tomorrow 12 pm. OK what about our money? We shall get it in 4 days to 2 weeks as it's through *********** Away of that, the way of hospitality we have received of lack on communication and handling a furious customer who is coming late night on such Hazzard news. While we were leaving, and after filing a complain to the tourism authority about this hotel that we shall never visit again, they say ” the hotel is being taken for quarantine”.. sorry but why you never even informed us this from the beginning. Why everything has to be late and you have to leave your customer in the street with an unplanned accommodation Such an awful hotel that even iy foenst the one start rating I gave, as if it was me, I would give them maximum QUARTER star. Note: Night shift supervisor with the name Abdul Muthaleb, is a real example of lack in communication and solving problems. Talking to the guest in a manner as if he owns the world saying NO SOLUTION. Complaint has been filed to the tourism authority hoping we get our rights as a customer being humiliated as such.