스파는 좋지만 체육관에 갈 수 없어서 아쉽습니다. 모든 손님이 운동화를 가지고 올 수는 없습니다....

I had to fly to Almaty on family business. Hotel itself is trendy, historical building. Inside is really nice, clean. Front desk folks are very friendly, knowledgeable and helpful. Rooms looks exactly as on photos. Each room has electric cattle, 2 bottles of water for each occupant. They refill tea, coffee, water every day. If you ask, they can bring you thus any time. I have to say their 24 hours room service is great. I bought room with breakfast. Highly recommend. Menu/ buffet is good. You can order omelets or oatmeal. One thing, though. Menu does not change at all. So, if you stayed few days, you will be fine. I stayed 10 days. It kind got boring after 4 days. Never the less, breakfast is good. Housekeeping is great! They really clean your room, disinfect. They change sheets every other day, towels every day. A lot of toilettes: shampoo, conditioner, body wash gel, body and hands creams, shower cap, even hair comb. You can pre order transfer from and to airport. They met me with the sign. It was great. Really great hotel. I will highly recommend to stay there.

Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.

우리가 도착했을 때 Intercontinental Almaty는 자체 부지에 자리 잡고있어 인상적이었습니다. 우리는 좋은 환영을 받았고 IHG 다이아몬드 대사 회원으로 인정 받았고 우리가 예약한 프리미엄 룸에서 업그레이드되었다고 조언했습니다. 우리는 유리 엘리베이터를 타고 광대한 아트리움의 멋진 전망을 제공하는 바닥으로 여행했습니다. 방은 넓었지만 약속한 업그레이드는 받지 못했지만 멋지게 장식되어 있고 멀리 주변 지역과 산의 멋진 전망이 있었기 때문에 큰 문제는 아닙니다. 높은 평가를 받은 커피에 무료 강화 과일 플래터가 배치되었습니다. 욕실은 강력한 샤워 시설과 대형 욕조가 있어 괜찮았고 벽걸이 비누 디스펜서가 제공되었습니다. 우리는 클럽 라운지에 접근할 수 있었고 매우 인상적이라는 것을 알았습니다. 라운지는 멋지게 임명되었으며 다양한 따뜻한 요리가 제공되는 칵테일 아워 동안 관대하게 제공되는 하루 종일 제공되는 음식과 음료를 제공했습니다. 우리는 호텔에서의 숙박을 즐겼습니다. 도시의 도심 지역에서 가까운 거리에 있었고 시설은 최고 수준이었고 우리가 접촉 한 직원은 전문적이고 접근하기 쉬웠습니다.

The best and the most expensive hotel in Almaty. Service is perfect, staff try to help in all questions. Breakfast huge and tasty, there is everything, even common quail eggs… Rooms big and have nice views to city or mountais. Gym is very good too. Pool not big but enough good, sauna just separate in mans and womans changing rooms.

나는이 호텔을 정말로 좋아합니다. 호텔의 외관은 그리 아름답지 않지만 고급스러운 로비는 없지만 (전혀) 도심의 훌륭한 부티크 호텔입니다. 모든 명소, 녹색 시장, Panfilov Memorial Government/Republic Square 및 Almaty의 레스토랑과 바 한가운데에서 도보 거리에 있습니다. 이 호텔은 새로 개조되었으며 조용하고 깨끗하며 친절하며 돈을 위해 훌륭한 가치입니다. 여기 고급 스럽거나 놀랍습니까? 아니지만 이것은 아름답고 따뜻하고 문명화 된 도시를 탐험하고 즐길 수있는 아주 좋은 작은 호텔입니다. 나는이 호텔을 강력히 추천하며 미래에 여기에 머무를 목록에있을 것입니다.

We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo

호텔은 매우 훌륭하고 비용 효율적이며 완벽한 하드웨어 시설과 체육관, 큰 슈퍼마켓, 레스토랑 등이 있습니다. 도보 5분 이내, 숙박할 가치가 있습니다! 아주 좋은 호텔, 방은 깨끗하고 넓습니다. 부엌, 욕실, 레스토랑, 좋은 호텔, 방은 깨끗하고 큽니다. 부엌, 욕실, 레스토랑, 체육관 molulume zalestinitsi pete muli man 5: 휴대용 5 🚗 교통편: ⭐⭐⭐⭐⭐ 🧹위생: ⭐⭐⭐⭐⭐ 🍃환경: ⭐⭐⭐⭐⭐ 🔔서비스: ⭐⭐⭐⭐⭐

그래서 알마티에서의 체류를 연장한 다른 객실을 위해 2 개의 별도 예약으로 4 박을 예약했습니다. 따라서 제공된 사진은 1 층 더 블룸과 위층 패밀리 룸을 나타냅니다. 가장 중요한 것은 지불 한 가격으로 실제로 매우 합리적이었습니다. 호텔은 훌륭한 가치라고 생각합니다. 따라서 그들의 중요성에 따라 의견을 주문할 것입니다. 첫째. 직원들은 보안을 포함하여 체류 기간 동안 매우 친절하고 전문적이었습니다. 둘째, 호텔 인테리어를 승인합니다. 객실의 전반적인 디자인은 실제로 매우 편안하고 매우 넓습니다. 7-10의 아침 식사는 아늑하고 모든 필수품을 제공했지만 앞으로 계란 튀김을 추천합니다. 위의 것 외에도 더 블룸은 인터넷에 액세스 할 수있는 위성 TV를 가지고있었습니다. 즉 유튜브 등. 수영장은, 제가 이용하지는 않았지만 환상적이나 보이지만, 레스토랑 음식은 가격이 적당하고 맛있습니다 (치킨-스파나크와 밥 한 곁들인 렌틸 수프를 추천합니다). 일부 손님이 그것을 통과해야하는 것을 감안할 때 조금 더 깔끔하게 할 수 있었던 건설 작업이 있었지만, 나는이 호텔을 예약의 가치에 대해 5/5으로 평가할 것입니다. 👍