years ago for sure. I thought this one was especially important for people who are traveling with their pets to be aware that the accommodations set aside for pets are drastically different than the accommodations for people without pets that are depicted online. There are no photos for you anywhere to see these units in advance (I do a lot of research when I choose a new hotel and I look at every possible Internet outlet for information and photos, reviews, etc. and I look at every photo very closely. and for further information I am a photographer so I know quite clearly what a photo depicts and what it doesn’t) and when I got there and was shown to the little house designated for dogs/pets and I looked at three of them, I found them to be nothing like the standard that was represented online… Not even close ! They were super dark and dingy. The furniture was very worn and draperies were very worn and tattered, and just super low quality of everything in the units. Things were clean looking, but with a very strong mildew smell. The bathroom could not be much bigger than an airplane bathroom and a lot less nice. It’s my understanding that the rooms on the Internet that you see online that are around the pool are much newer and those are probably what is being represented by the photographs. The problem is that the units that are designated for animals are not shown and that was the big surprise and a big disappointment. Clearly these are the very very old rooms that may have been part of the original hotel. It’s sad that the hotel doesn’t see the benefit of upgrading those rooms as well. My hope is that the Hotel may also see this and Reconsider renovating/upgrading these older cottages. The hotel staff were very helpful and returned my money in full when I told him I just simply couldn’t stay there. And for some background I’ve lived in Thailand for many many years. I’ve traveled a lot, and I’ve traveled with my pets a lot and I’ve never seen anything at this price that was this poor.
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