As returning visitors we were very sad to see Luna Sea in such a sorry state. We last visited in 2019 when Dr Linda and her excellent team ran it. I understand a new owner took over just last month but the rot must have set in a while ago. Lobby area and central courtyard area is messy and dusty. Staff were surprised to see us despite us having a booking. We spotted the staff hastily putting an extra bed in our room while we waited (without explanation). Room had a strange smell, it lacked frills. Blinds broken and tatty. Door seal hanging off. Pool not operative. Food at dinner and breakfast was nice if on the expensive side but can staff please learn that customers need water and shouldn’t have to ask for it. Also staff shouldn’t be shouting outside rooms at 8 am or cleaning leaves while smoking dope. New owner - you need to up your game in terms of decor, ambience and staff performance if you want to continue to charge boutique hotel prices. This is no longer a boutique hotel.

Barely maintained, poor to non existent housekeeping, rooms not as advertised. Broken safes, dodgy wiring, dirty pool. What contradicts is the serving and hospitality staff are wonderful and the restaurant is good. Eat there for sleep there.

The room was extremely clean and tidy. The ocean view is breathtaking especially the sound of the ocean while I slept in the night. The staffs are courteous and friendly. The food was delicious and presentable.

Breathtaking views. Great bar and food. Had a spectacular time. Met the owner and many more who helped make our dinner memorable. Food was perfect. The sunset like a painting. The white wine was a favourite on our trip.