Overall, I felt the hotel was very nicely done with great local touches while still keeping an international atmosphere. I also wanted to point out the great flexibility of the hotel, allowing me to change my meal reservations from 3 dinners at Elements (I was on a package deal) to one at Elements and combining the remaining two meals at Elements to a dinner at Atelier. This allowed me to not have to dine at the same restaurant as well as opening up a slot for me to explore a local restaurant. However, there were two things that I'd like to point out that the hotel can improve upon. The first is the staffing at the club lounge (and in general) is not enough. There were many moments where I was left to wait, to the point where using standard facilities (like the check-in counter, or breakfast at Elements) would have been a more positive experience. Breakfast on 12/21 was where the understaffing really showed, where it took over an hour to complete breakfast; many guests left in the middle of their meal since service was horribly slow. However, the second point us what I would really want the hotel to work on - CoVID countermeasures. Largely, two things I'd like to point out. (1) Temperature screening us inconsistent. I was checked when I first arrived, but never anytime afterwards (or should I say, the thermometer station was unmanned). (2) During my meal at Atelier, my wife and I noticed that the staff (He was Italian, I think his name is Marco?) preparing the dishes (in the open kitchen) prepping a sauce, tasting it with the same spoon which was quickly rinsed it under the faucet and returned into the mixing bowl. I pointed this out to one of the servers (Japanese male, responsible for serving and explaining the dishes). This is where I felt the hotel can improve on - in detail, three things. (i) The Japanese server proceeded to quietly scold the staff in front of me, I felt that was not a great experience both for myself and the staff. (ii) Nothing was cleared. After the scolding (and then the staff responding back that he did not put the spoon back in) none of the utensils were changed and no follow up. I guess there is no trust in what a customer points out. And finally (iii) I felt that this is at the fault of the hotel for not putting in proper operation guidelines.A person putting together a meal will need to taste it, to make sure it's good. If the hotel were to put in operational guidelines to ensure tasting can be done while still making it very obvious that it is hygienic, I would not have to be writing this email. Needless to say, our dinner experience was ruined that night. I actually shared the above comment with IHG Guest Relations (on 25 Dec), which the agent was extremely prompt on getting back to me and assured that I would get a response back from the hotel about it within 48 hours. Unfortunately, the hotel never contacted me. I then asked guest relations again (on 5 Jan) to follow up with th

I booked Amane Resort Gahama via orbitz in the very last minutes (the day of check-in) since there were no Airbnbs or other hotels available in the area for that day. My stay here with my family ended up being SO perfect & fantabulous:) As soon as I walked in the room, my inner voice says, “OMG I accidentally treated myself. This is like heaven!!” :) 1. Our room came with 2 onsen (hot spring) bath tubs. One is built in open air in the garden (roten buro), and the other is built inside (see the attached pictures). The two bath tabs are separated by the glass sliding doors. I truly enjoyed and appreciated the experience. I hopped in the bath as many times as I could to make my money worth!! They also have an open air bath (roten buro) with the beautiful view accessible to all guests. 2. Breakfast included was OMG SO deeelicious. It’s buffet style. They have traditional Japanese, Chinese, Western styled food. All guests were required to wear vinyl gloves whenever they would go get food. They have got this glove dispenser that would pump the air inside of the gloves so all we needed to do was to let our hands slide inside of gloves ( so we would not accidentally touch the next guest’s gloves underneath). I thought this was very generous and appreciated that they were trying hard to minimize contacts for covid prevention. 3. We also ate at the restaurant in the hotel. The staff, wait persons were all so nice. The food was excellent! Non alcoholic plum wine was delicious:) 4. All staffs in the hotel were super nice. We had a great stay thanks to them:)

여행을 하면서 우리는 캠핑과 같은 와일드한 경험을 하고 싶었지만 동시에 편안함도 느끼고 싶었습니다. 몇 가지 조사 끝에 우리는 2022년 7월에 개장한 Grand Verde Resort라는 새로 개장한 리조트를 발견했습니다. 숙박 시설은 개별 객실이나 캠프 시설과 유사한 주택과 비슷하지만 전용 욕실이 추가되어 편리했습니다. 하이라이트 중 하나는 우리 방 바로 옆에서 바비큐 저녁 식사를 즐기고 저녁에는 모닥불 서비스를 즐길 수 있는 기회였습니다. 리조트에는 아름다운 초원 주변의 그림 같은 전망을 감상할 수 있는 대중목욕탕과 사우나실도 마련되어 있습니다. 또한 손님들이 양에게 먹이를 줄 수 있는 작은 농장이 있어 전체적인 환경의 매력을 더해주었습니다.

Grand opening on July 13, 2024! A base from which to enjoy hot spring Prefecture.

이 호텔은 JR 벳푸 역에서 도보로 약 10-15 분 거리입니다. 주요 도로 옆에있는 벳푸 타워를 볼 때까지 해변을 향해 걸어 가면 쉽게 찾을 수 있습니다. 타워 옆에 7-11이 있고 타워 앞에 버스 정류장이있어 매우 편리합니다. 버스를 타고 JR역에서 출발하는 7번 벳푸 지옥을 방문하고 마지막 두 지옥인 치노이케와 다쓰마키 지옥의 순서를 따라가면 벳푸역으로 향하는 버스를 타면 바로 앞에 정차할 수 있습니다. 타워, 이것은 벳푸 지옥 여행의 전체 원을 완료합니다. 나는 바다 전망 일본식 방을 예약했고 전망은 훌륭합니다. 객실은 일본 료칸 표준에도 넓습니다. 약간의 보수 공사와 가구 교체가 완료되어 방은 새롭고 마모되었습니다. 이 호텔에는 2개의 온천탕이 있습니다. 하나는 최상층에, 하나는 야외 온천탕이고 다른 하나는 실내 온천탕인 3층에 있습니다. 저녁 식사와 아침 식사는 모두 평균입니다. 전반적으로, 나는 여기에 머무르는 것에 매우 만족합니다.

우리는 우리의 체류를 완전히 즐겼습니다. 서비스는 매우 좋았습니다. 주차는 하루 550엔 추가였습니다. 아침 식사는 일본식이지만 작은 일본 전골과 함께 각 손님 앞에서 요리 한 베이컨과 계란이 포함되었습니다. 우리 방은 성인 3명에게 적합하며 싱글 침대 2개가 있는 방 1개와 저녁에 세 번째 침대를 위한 이불이 있는 상당한 크기의 거실로 구성된 깨끗하고 현대적인 편의 시설로 매우 좋았습니다. 우리 방에서 벳푸 타워의 멋진 전망. 온천 야외는 일출과 벳푸 베이의 전망과 함께 완전히 즐거웠습니다. 여성들에게는 만에있는 보트에있는 누군가가 우리가 일어 서면 망원경으로 벌거벗은 상체를 볼 수 있기 때문에 조심해야합니다. 😅

Travel with a group of friends to Beppu but only 4 of us decided to stay at Amanek for 2 nights. This was the best decision ever as we were closed to the JR station, eateries, Tokiwa shopping mall, Donki and the beach were within walking distance. Only few staff could speak English. Those who speak Japanese only also try their best to serve the guest. I am impressed by how clean and new the whole hotel is. Best of all, I love the free flow of juices & beverages. You could also do take away in the UCC coffee disposible cup. Love the choice of either western or local breakfast with free flow of side dishes. I am surprised by how big the bedroom is and spacious bathroom. The gym equipment tho basic, are new & in good condition. The onsen is clean & modern & I love the warm rooftop pool with an awesome view! Amanek is thoughtful to provide guest with a basket to hold all your onsen needs. Upon check out, I was overcharged for my 2 days of breakfast. The staff was quick to rectify the problem & refunded me on the spot. Yes, would definitely stay in Amanek again in my next visit to Beppu! Thank you for the awesome stay!

호텔은 전반적으로 훌륭합니다. 우선 호텔의 위치는 벳푸역까지 도보로 10분 이내로 좋고, 호텔 앞과 맞은편에 버스정류장도 있어 우미지고쿠, 유후인, 벳푸글로벌타워 등 관광명소까지 쉽게 접근할 수 있습니다. 방은 깨끗하고 깔끔하며 멋진 전망을 제공합니다. 저희는 온천을 좋아하는 팬은 아니지만 온천을 아주 좋아하지만 더 큰 수영장을 좋아합니다. 호텔 직원도 훌륭하고, 우리가 도착했을 때 짐 운반을 도와주러 달려갔고, 호텔로 돌아올 때도 우산을 찾으러 나왔어요. 마지막으로, 그들의 아침 식사는 제가 일본에서 먹어본 것 중 최고 중 하나이며 다양한 오이타 현지 요리가 제공되며 레스토랑의 경치도 아름답습니다.

Staying at Hana Beppu was one of the best hotel experiences I've ever had. The service was warm and friendly, the premises were immaculately clean as everyone has to take their shoes off at the door. What's more, when you check in, they wipe the wheels of your suitcase to ensure the dirt and germs don't get on the floors! We stayed in the traditional room with the tatami mat with futon, which was such a lovely experience. During the day, your sleeping futons are in cabinets in the room. When you leave for dinner, the staff goes into your room to make your futon beds with fresh linens and the pillow of your choosing - yes, they have a pillow stand on the ground floor where you can pick the pillow you like. The bathroom was spacious and clean, with a large shower. The TV allows you to sign into your Netflix or YouTube account so that you can watch movies or other content in your room. I always love when hotels provide this option. The onsen was lovely and spacious. Very relaxing after a long day of sightseeing - it's conveniently open until 1am. Lastly, I want to emphasize how amazing the staff at this hotel is. I wanted to do a tour of the Beppu ”hells” (hot springs), but wasn't able to book a tour using any of the local companies. I spoke to the front desk and they were able to secure a taxi driver (who even spoke a bit of English) who served as our tour guide for 3.5 hours. It was so amazing AND way cheaper than what I would have paid for a group tour! This is a Japan travel tip I highly recommend if you visit Beppu, as the group tours can be so lagging and impersonal (and boring TBH). Overall, I highly recommend this gem of a hotel. I would love to go back and spend more time at this lovely hotel in this amazing town!

아트, 온천, 멋진 전망과 괜찮은 음식을 혼합 한이 독특한 호텔을 정말로 즐겼습니다. 방(419)은 고급스럽지 않지만 잘 설계되어 있었고 발코니는 벳푸라는 특별한 풍경을 내려다 보았으며 가장 큰 특징은 바닥에서 천장까지의 창문으로 간편한 반 노천 온천탕이었습니다. 관대한 데크 공간과 연결되어 있습니다. 갤러리 공간을 걸어 다니며 흥미로운 건축물, 색상 패러 렛을 감상하고 벳푸 문화, 조경, 식물, 동물원 등을 옹호하는 전시회를하는 것이 재미있었습니다. 저녁 식사를 위해 피크 레스토랑에 앉아있는 나는 웨이터 중의 1 명이 음식과 빈 요리를 앞뒤로 페리하는 로봇이라는 것을 기쁘게 생각했다. 저녁 식사는 느긋하게되었고, 아래의 도시 빛나는 것을 즐길 수있는 창가 좌석이있었습니다. 여기에 머무르는 것은이 여행에서 다른 벳푸 호텔의 일부에있었습니다. 많은면에서 나는이 장소를 더 즐겼으며 돌아 오기를 망설이지 않았습니다.