호텔은 이 세상에서 벗어났습니다. 직원들은 친절하고 매우 도움이 되었습니다. 호텔의 청결도는 아슬 아슬했습니다. 내 방은 훌륭하고 넓습니다. 호텔 바에는 차가워지고 칵테일을 마실 수 있는 외부가 있습니다. 호텔에는 레스토랑도 있습니다. ,음식이 너무 맛있어서 주문하거나 외식할 필요가 없습니다.돌아와서 수영장 지역을 경험하기를 기다릴 수 없습니다.

很好奇為啥中國遊客沒有在攜程上點評。住了四晚，給大家分享一下客觀的入住體驗。房間很小，雖然給升級了家庭房，兩個單獨小房間裏各有兩張小床，這樣就把房間空間基本上佔滿了。設施有點老舊，雖然龍頭和五金是漢斯格雅，馬桶也是名牌，但是還是有點老舊了，跟國內同價位的酒店不能比。槽點說完了，說說亮點:早餐很給力，品種豐富，服務到位，餐廳在酒店的另一頭，需要穿過開普敦大學商學院，能看到維多利亞碼頭。位置也特別方便:吃飯，購物，觀光都方便，感覺就是在商業區的邊上，適合走路逛街。

A few years ago, we just loved this little gem of a place, shall I say once upon a time! On arrival you keep on buzzing the gate and no response. Happened twice. Eventually you make use of your hooter to get the attention of reception. Please do not dare ask them why they don’t open the gate, you get told “you did not ring the bell”! At reception a lady came begging for a warmer blanket for her little one, the more she asked for one, the more the reception lady asked her did she not get a blanket? Quite embarrassing. The Wild Fig restaurant was very enjoyable. The Hotel room was beautiful. Sadly it had a terrible bad toilet spray/mouldy bathroom smell, so overwhelming and unbearable that one could not bare the smell for longer than a few seconds. It did not help much as the room was standing closed with no ventilation. One can only imagine how long it’s been like this. After a few minutes more, we decided to leave and cut this bad experience short, and find an alternative place to stay. On reporting our unsatisfactory experience to management the next day, it became even worse! After management had enough time to check on all the facts and call me back, the reception manager did not do so. Once again I had to telephone the reception manager, who in turn had this unacceptable tone of arrogance in her voice. After explaining to her how to check on all the facts, it was evident her lack of experience in this regard. I asked her for the Hotel manager at 4:20pm in the afternoon, I was told he had already left. After demanding to speak to the hotel manager, I eventually got a call from him this morning. Obviously he only heard his reception managers version, and already made up his mind how he was going to deal with this. I explained everything over again and asked him to please check all the facts properly before addressing the issue further. He said he would, but don’t hold your breath. My recommendation: Do not book here, as they do not live up to the standard this prestigious hotel once had!

리셉션, 하우스 키핑, 바 및 레스토랑에서 친절한 직원의 훌륭한 서비스. Sea Point는 번화한 지역이고 일부 장소는 매우 시끄러울 수 있으므로 너무 시끄럽지 않은 Sea Point에서 숙박 시설을 찾고 있다면 이 호텔은 좋은 선택입니다. 도보 거리에 훌륭한 레스토랑과 상점이 있으며 Sea Point 해변 산책로 바로 옆에 있습니다. 우리 방은 3층에 있었고 멋진 부분적인 바다 전망을 가지고 있었습니다. 아래층에 있는 객실은 바다 전망을 볼 수 없습니다. 호텔에는 아름다운 수영장과 데크, 체육관 및 회의 공간이 있습니다. 회의 공간에서 사생활 보호로 일하고 온라인 회의를 할 수 있었습니다. 6층과 5층 일부에서 리노베이션을 진행 중이므로 5층에 방을 구하지 마십시오(5층 방에서 이사를 요청했습니다).

I stayed in a one-bedroom apartment for two weeks. It was lovely and had everything you needed for a longer stay. The photos you see online are the same as the room itself. It was nice to have a balcony and let some fresh air in. The people at reception always had smiles on their faces, and so did the security staff at the front of the hotel. It is so nice to be greeted with a lovely hello and big smile from the staff each day. I used the hotel gym nearly every morning. It was small, but it served the purpose I wanted. As the apartment rooms are pretty big, I could also do a workout in my room. The breakfast was nice each day, and the service was amazing. I only drink herbal tea, and most places I go overseas do not have the tea I drink, so I bring my own. Each day, Goge knew I had my tea bag and would come and grab it from me every morning to make me a pot of tea, which was so sweet and lovely. My only suggestion is to have instructions on how to use the washing machine/dryer in each room as they are not all the same. Reception had instructions but I had a different model, so it was not applicable. I couldn’t quite figure out the dryer, so the lovely Dylan came and showed me how to use it to me and my colleague. As I was going to be at a conference all day, he came and removed my clothes from the dryer and folded them so they would not sit in the dyer all day, which was lovely of him. Overall, it was an excellent stay.

I had a January 2024 conference at Stellenbosch Business School, and our Association gave a great rate at this hotel (only 1230 ZAR, including all taxes). At the current USD exchange rate, that was only $65. Because I didn't want to spend a lot of time commuting back and forth for those conference days, and because our conference also paid for the shuttle bus between the conference hotels and the conference venue, I decided to book this hotel for two nights. There are only a handful of written/detailed reviews in the past 4 years here on TA, and so I want to add mine here. (A note to Bonvoy members: Do note that you only get one ENC per 2 nights stayed. If in doubt, feel free to google ”Protea and ENC”...) Here are the pros: (1) The price is indeed cheap. (2) The staff is very kind. (3) The breakfast is good enough, with a few different kinds of sausages, a few different kinds of cereal, a few different kinds of bread/pastry, a few different kinds of fruit; and a couple different kinds of juice. (Bonvoy members: Platinum and above gets you free breakfast buffet.) (4) The on-site restaurant's 'a la carte' is OK enough if you're hungry, but I wouldn't have two dinners in a row there. The menu is not extensive, and also my pasta was a bit overcooked. (5) The room does have a small safe. Here are the cons: (1) Half of the hotel's rooms are just 15m from the highway. On a Sunday night, you're gonna hear a lot of road noise. It was the kind of noise that my earplugs couldn't block very well. If you scroll through the pictures here on TA, you'll see some pictures of that traffic. Those pictures are basically taken *from the room's window*. The cars are really that close! So if you are a light sleeper, and you care about sleep, this hotel is basically not for you. (2) Exactly half of the rooms are on the ground floor... meaning that just about any hoodlum could readily break the glass window of your room and enter if they wanted to. If that thought gives you anxiety, then I'd think twice before booking this hotel. (3) In the evening and late night (after ~9pm), I couldn't reach any front desk staff via the room's phone. (4) In the pictures, it looks like the room is carpeted. I don't think most of the room's are carpeted; my room #145 had a wood laminate floor, and it was pretty filthy. I mean, housekeeping doesn't appear to mop the floors very well, if at all. There are no slippers provided, so on Night #2, I put one of the bathroom towels on the floor and waddled/shimmied around on top of the towel to keep my feet clean. (5) I have Titanium Marriott status, and on Tuesday morning, they wouldn't grant me any kind of late check-out. I had to check out by 11am. They told me that there would be a 300 ZAR penalty per hour, if I checked out after that. (6) There's really nothing within walking distance; go ahead and take a look at the neighborhood in Google Maps, there's nothing to do or see if you have no car. (7) There are

보안 게이트에서 스위트룸까지 완벽한 서비스를 제공합니다. 친절하고 효율적이며 전문적인 직원. 훌륭한 레스토랑과 아침 식사. 매우 편안한 객실입니다. 방에는 수저와 그릇이 부족했습니다. 방의 각 부분에 AC가 있었지만 기본적인 TV 채널은 있었습니다. 방에는 편안한 침대와 훌륭한 Eartherapy 세면 도구도있었습니다. 전반적으로 훌륭한 숙박.