워터 프론트 에어포트 호텔을 예약 한다는 것이 잘못 예약해서 워터 프론트 세부 시티 호텔을 예약 했습니다. 다른 분들도 예약 할때 혼돈 하지 않도록 주의 하세요. 워터 프론트 에오퍼트는 세부 공항에서 걸어서 가능한 거리에 있지만 워터 프론트 세부 시티 호텔은 택시 기준으로 300-400 페소 지불 거리에 있습니다. 호텔은 깨끗하고 조용합니다. 수영장은 깨끗하고 한산한 편인것 같습니다. 비행 일정을 위해 잠시 쉬러 간것이기때문에 조식을 먹지는 않았지만 대체적으로 만족스러운 서비스 였습니다. 다양한 식당이 호텔내에 있습니다.

Sm몰 바로 옆이라서 진짜 좋았어요!!!^^ 아이랑 쇼핑하면서 아이스크림, 커피, 마트 등등 편하게 이용했고 아얏라몰, 메트로쇼핑몰 등을 택시타고 이동하기에도 거리가 좋았어요~~~ 세부시티 여행할때는 정말 만족했어요! 하지만 조식은 조금 먹을게 없는듯 했네요. 아이는 초코많다고 좋아했어요~ 수영장은 오전에만 이용하는게 좋았어요. 오후에는 건물로 해가 가려져 조금 추웠어요~

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

호텔의 위치는 비교적 좋습니다. 막탄공하에서 그랩 이용하여 305페소에 도착하였습니다. 0.5박 하기에 훌륭합니다. 직원들은 모두 친절했고, 맞이하는 도우미 분은 택시까지 잡아주어 편하게 이동했습니다. 아쉬운점은 주변에 식당이 야끼니꾸 밖에 없어서 식사가 불편합니다. 연식이 오래된건지, 낡았다는 생각이 들었지만 벌레는 보지 못 했습니다.

호텔은 끔찍하지 않았지만 제가 잘못된 시간에 왔다고 생각합니다. 수영장 공간을 밝게 하기 위해 호텔에 약간의 개조 공사가 필요합니다. 그들은 약간 지쳐있었습니다. 내가 그곳에 머무르는 동안 뜨거운 물이 거의 나오지 않았다. 그리고 물이 작동했을 때 압력은 낮았습니다. 게다가 방은 꽤 깨끗하고 현대적이었습니다. 서비스 직원은 좋았습니다. 도어맨과 도어맨은 친절했습니다. 그들은 건물에 거의 모든 기계, 스파, 미니 ****** 및 레스토랑을 갖춘 멋진 체육관을 가지고 있었습니다. 건물의 타워 2에서는 매우 저렴한 가격으로 세탁을 받으실 수 있습니다. 세부를 경유한다면 전반적으로 괜찮았습니다. 위치는 도시의 많은 곳 옆에 있기 때문에 꽤 좋습니다. 하지만 호텔을 나오면 매우 바빠집니다.

We stayed at the Mandarin Plaza for 3 nights at the end of our trip to Philippines. We booked two rooms and they were on the 16th floor. The views were great and it was very quiet. Beds were comfortable and the rooms were really clean. A lot of the TV channels were not working so we were limited in what we could watch however the wifi was sufficient and we could utilise our phones for entertainment. Breakfast was good however a little expensive if it is not included in your room. We paid an extra 1000php per night for an extra trundle bed and then an extra 50% of the room rate for late checkout of 6pm due to a late airport departure. The staff were very lovely and accommodating. Location is very close to the Ayala Centre and we walked there in less than 5 minutes.

The hotel markets itself as a 5-star hotel in Cebu but it is way waay far from that star rating. I will be listing down good things about this hotel but you also have to consider the following items that I listed below. Pros: 1. It has the better ball room/ convention halls in the entirety of Cebu. 2. Rooms are spacious and new 3. Elegant interior and facade Cons: 1. First night, I reported that there is a foul smell in my room but the telephone operator sarcastically told me that the hotel is fully booked because of the event that we were having. The duty manager came and told me that all of the rooms smell just like mine. What he did was spray an aerosol. I even said to have an air filter or aeromatic in my room to help remove the smell while sleeping. He guaranteed to have it delivered but none came to my room that night. We are out the entire day so on the second night upon entering my room, I complained again because apparently none from the housekeeping nor from the front desk tried to resolve the issue. This time, the smell was unbearable. Like something was wet and it didn't dry off properly. I waited outside the room because the telephone operator told me that the attendant will be in my room in 15 minutes to spray again the air freshener. So I waited outside. 20 minutes passed, I called again and told that no one came. The same duty manager (from last night) arrived a couple minutes later rushing and now told me that there is indeed a foul smell in my room but to my dismay, we waited again outside the room because the attendant was not with him. This time, he told me that the foul smell has been a common problem they receive. This statement surprised me considering we talked about this the night before and he gaslighted me about my complaint. This time, he offered to transfer me and upgrade my room but with all the stuff I have, I told him I do not want to transfer and just to resolve the issue. He then sprayed the air freshener and decided to leave it here. Basically, my issue stopped because I stopped complaining, not because they resolved my issue. 2. Hallways going to guest rooms smell paint and construction materials. Even the elevator smelled like this. 3. Breakfast was repetitive. 4. You can see construction everywhere. Most especially to the rooms on the lower floor. While the ”soft opening” phase is acceptable with all the construction and eye sores, customer service should not be compromised. If you are planning to stay here, please manage your expectations.

작은 투자가 좋은 곳이 될 수 있기 때문에 정말 부끄러운 일입니다. 수년 동안이 장소에 아무것도 쓰지 않았 음을 분명히합니다. 나는 당신이 지불하는 돈에 대한 평균 평가를 제공하기 위해 정말로 고심합니다. 많은 것을 요구하기 위해 잠을 자고 있습니까? ? ? . 40m 떨어진 곳에서 매일 오전 5 시까 지 드럼 및 베이스 음악. (많은 리뷰에서 나는 이것을 다시 볼 것이라고 말했습니다.) 여전히 15 세의 에어컨 장치로 항상 익사 할 수 있습니다. 그것은 침대 옆에있는 자동차 엔진이있는 방에서 자고있는 것과 같습니다. (당신은 아니야) 플러스 측면에서 깨끗합니다. 귀마개를 사러 오십시오. 내가 주인이라면 리셉션 근처의 화장실을 부끄러워 할 것입니다. 나는 내 자신의 집 화장실이 동일하지 않다고 생각합니다.

우리는 세부의 저렴한 호텔을 많이 가봤지만 이 호텔은 여전히 ​​우리가 가장 좋아하는 예산 친화적인 호텔입니다. 깨끗하고 위치도 좋아요. 택시를 쉽게 탈 수 있습니다. 걷는 것을 좋아한다면 망고 스트리트와 아얄라까지 도보로 이동할 수 있는 거리에 있기 때문에 좋은 선택이기도 합니다.

이번에는 세부에서 이틀을 머물면서 아주 새롭고 좋은 평가를 받는 이 호텔을 선택했는데 결과는 매우 실망스러웠습니다. 호텔의 하드웨어 시설은 좋은데 서비스는 별로에요 9명이서 방 5개에 살았는데 체크인할때 한 방에 큰 백팩 3개가 있었어요. , 여전히 우리를 위해 방 변경을 거부하고 배낭 만 가져 갔고 가장 어리석은 일은 다음날 금고에 외국인 여권이 있다고해서 가져 가야한다는 것입니다 아침 근무 창구 아줌마 진짜 못생겼어요 반복되는 항의는 심각하게 받아들이지 말고 매니저 불러서 내일 매니저가 온다고 하세요 이 식당 정말 추천하지 않아요 형편없어요 !