내 경험이 좋다고 생각했기 때문에 집에 도착했을 때 익스피디아에 좋은 리뷰를 썼습니다. 그런 다음 며칠 후 신용 카드에 $250의 요금이 부과되는 것을 발견했습니다. 나는 전화를 걸어 깨진 사진을보고 한 같은 사람이 모든 방을 검사하고 체크인하기 전에 깨졌을 경우 알아 차렸을 것입니다. 관리자에게 메시지를 남겼지만 아직 듣지 못했습니다. 나는 느슨한 유리가 있기 때문에 그것에 대해 그들에게 말했고 위험할 수 있다고 생각했습니다. 나는 내가 그들에게 호의를 베풀고 있다고 생각했습니다! 처음 체크인했을 때는 밤 10시였다. 우리는 하루 종일 여행했습니다. 부러진 사진을 발견했을 때 체크아웃할 때 보고하겠다고 했습니다. 그들이 이것을 당길 것이라고 생각한 적이 없습니다. 다시는 홈우드 스위트에 머물지 않을 것입니다!

The check in was easy. The staff were super friendly and helpful and patient. There was quite a line up for check in and the two gentleman on the desk checked in people fast and were friendly to everyone. The room was very clean and the beds were one of the most comfortable beds I've slept in at a hotel. I would rebook here without hesitation!!

We booked a one night stay through *******, as we were passing through the city. When we arrived at the hotel they were not able to accomodate the type of room we needed, not even close. We didn't have a choice as it was late so we stayed anyway. They offered us a 30% dicount and said that I needed to inititate the discount from my end and they would approve it when ******* called them, when ******* called them they hung up. When I called them to confront them about this they insisted that they didn't hang up but rather approved the discount. Which was not the case. Beds were comfy, pillows were terrible, pool was great, breakfast was your regular hotel breakfast nothing special.

We have stayed twice a month for 3 to 5 days at a time every month from April to August. Absolutely love the hotel. We did a previous review and issues were resolved. No resort fees so far. Beds are so comfortable and pillows firm unlike the ones that disappear when you lay your head on them. The ****** is what will keep us from going back. Very tight machines. Small wins but nothing worth mentioning and certainly not amounts that I even remember. Bring snacks as there isn’t a place to get reasonably priced snacks. A chocolate bar in the Vending machine costs 2.75.

We have stayed in this hotel several times. this time was to attend a funeral, Our first room was a little noisy being next to the elevator, asked to be moved. The staff was so very sympathetic and acted promptly to relocate us to the quietest room possible. the hotel is clean and quiet. The staff is polite friendly and acts promptly to any requests. This remains our go-to hotel when in the Whitby Oshawa area. Great and convenient location,

Stayed for 6 nights in April 2023 ,completely satisfied with my overall stay, the free coffee in the morning is very delicious , staff are super helpful , very comfortable bed. Kelseys which is just a steps away makes delicious steaks , also locations is not very far from Downtown Whitby.

우리는이 지역에서 새해 전날을 축하했습니다. 호텔은 좋았습니다. 복도는 깨끗하고 밝았습니다. 방은 깨끗했고 별도의 거실이있었습니다. 직원들은 친절했습니다. 우리는 다음 여행을 위해 돌아올 것입니다.

On checking in was told “Only government issued ID!” Offered my Canadian passport or health card. Was told ‘Only a drivers license will do.’ Receptionist was rude. As if I can produce a drivers license on demand. She looked at me as if it were my fault. Hotel policy! Now she had a’too bad for you lady!’ expression on her face. Another lady came out from the back and suddenly I was ok. Given a second floor room after asking for first floor because of our dog. “Hotel is full!” (9pm parking lot virtually empty). Our dog got stressed over the tiled stairs and refused to go up. From her desk the receptionist could see this. Suddenly a 1st floor room was available. Was told on checkout the generally drivers license is the preferred ID .Also told that somewhere it is written in TINY print as policy. ’Tiny’ his word not mine. Never did find it. If they can notify you in bold print about the $250 precharge, they can in same bold print notify you of the ID issues. Extremely bad service! Also was told that the reason they do not like passport or health card photo ID as their staff should not have that info available to them! (think about that for a minute!). Have traveled all over the world and never had an issue like this before. Won’t be using the Comfort Inn chain ever again! If you have a pet..ok…otherwise go to the Ajax Hilton where we always get the best service available.

為了備考附近Durham College的考試，而提前一天入住這個最近的酒店。 訂了一個套房，感覺性價比很高，包早餐（雖然很一般）才750人民幣。房間很好，設施齊全，酒店的環境和服務也不錯。距離Durham更是衹有幾百米走路距離，很方便。 停車也很友好，我當天退房後還是繼續停車在那邊，等下午四點多考試完才去取，提前和前台都溝通好了。

Great staff (especially Joey & Megan), lots of seating for breakfast, very quiet even though it's right beside the highway. Room was very clean, bed very comfortable. Lots of restaurants that are easy to get to nearby. Only complaint is the sink in the bathroom - very high and quite a distance from the edge of the counter to the sink. Will be back to this one as it's a 1/2 way point for us visiting. We had a bad experience from another hotel in this chain, and I was ready to give up on it, but thanks to this place, we will continue to stay with the chain.