We booked this hotel many months before the wedding. I called a few times to ask specific questions as when booking online I neeeded to check a box for AC which concerned me. The receptionist was very nice explained that was a glitch and all rooms have air. I also gave her some requests for our one night stay. We didn’t want to be on top of the bar as many reviews said you can’t sleep it’s so loud. Again the receptionist said no worries. Our wedding was a daytime wedding at 11 am on the property. They said checkin time is at 4 if but they will hold our luggage and we can valet park. We can check in as early as 2 if any rooms are available but they can’t guarantee that. However, all rooms are ready for check in at 4. This is NOT true. When the wedding was over around 4 ish we made our way to the lobby to check in and stood in line for about a half an hour. Then when we reached the counter we were told our name had been added to the que. WHAT? Check in time is at 4? Yes, our rooms are not ready we are very busy. We didn’t get a room until after 5. We missed our dinner reservations as well since we needed to get in the room to shower and get ready - we were in wedding attire. Also note, they tried to give us a room on the second floor over the bar after requesting not to be over the bar. This was at 4:50. We asked to speak with a manager. The manager found us rooms on the 4th floor but made sure to say that we could have come as early as 2 to check in. I was there at 10:45 am, gave you my luggage, valet parked and asked to check in and you told me come back after the wedding. Check in is at 4 with an early check in at 2 if rooms are ready. So I went to enjoy the wedding. Had I known there would be a que and a line and angry people I would have slipped out of the wedding to do a checkin at 2pm. But they don’t tell you this. They don’t say you will be put into a que. this was ridiculous. The supervisor and manger were not sympathetic and would not take any responsibility. Fast forward - we woke in the am to no water. Toilets didn’t work, showers, or sinks. When we called they said the best they could do was give us a late check out but they had no idea when the problem would be fixed. We slept in the bed and that was all we did. We left unshowered headed to our next event. We spent money on dinner in their hotel because they caused us to miss our dinner reservations. And we spent money in their lobby on drinks waiting for a our room. When we asked if they could comp us for our inconvenience - they said no. I called my credit card company. I couldn’t dispute the charge because I spent the night. No water, no available room doesn’t matter. This hotel knows this and that is why they take no responsibility. The credit card company said normally the hotel comps the customer for their inconvenience but this was not the case with this hotel. It’s family owned. It’s not a chain. Sadly, this happened to us after our wedding was over. However, there were people
We were notified via the Bonvoy app our room was ready so we went to check-in right at 4:00pm but were told by an unfriendly/unwelcoming (no greeting was offered) front desk representative that the room was not ready. No time frame was given for when the room would be available and the representative was clearly annoyed when I asked for an estimated time. When she checked the computer to answer my question, all of a sudden a room was available so I really don't understand what changed with asking for a timeframe. As soon as we entered the room we secured the door with the bolt and safety latch which was a blessing because 10 minutes after our arrival a male employee (he had on what appeared to be a housekeeping uniform or some other type of uniform, perhaps maintenance?) attempted to enter our room. My husband went to answer the door but by the time he got to the hallway, the male employee was all the way down the hallway and was walking pretty quickly away from our room as if he was trying to get away so as not to be recognized. This made us feel really uncomfortable during our entire stay, especially when we left the room to go to a planned event so we took anything of value with us but still worried the whole time we were way that he would enter our room when we weren't there or could possibly be in the room when we came back. The room wasn't the cleanest which was also a huge disappointment. There was a dirty stain on the bedsheet and a fecal stain in the toilet (see the pictures) and of course lots of hair in the shower from the prior guests. If we weren't in a hurry to get to our event, we would have requested a different room. Lastly, the money grab of charging for parking was ridiculous considering how much we paid for the room and considering how plentiful the parking was. The room and hotel could have potential to be decent but we aren't willing to give this disappointing Marriot a 2nd chance when safety and cleanliness aren't guaranteed.
나는이 호텔에 머무르는 최악의 경험을했습니다. 2 성급 등급은 손님의 열악한 대우와 객실의 끔찍한 조건으로 인해 1 성급으로 다운 그레이드되어야합니다. 불행히도 나는 여기에 머물기로 선택하지 않았지만 결혼식 상인으로서 이벤트를 위해 여기에 머물 수밖에 없었습니다. 나는 나의 체재에 대해 늦은 체크 아웃을 확신했지만 내가받은 서비스는 끔찍했습니다. 오후 12시에 주차장이 비어 있음에도 불구하고 방을 떠나는 것에 대해 괴롭힘을 당하여 점유율이 낮다는 것을 분명히 나타냅니다. 단기 체류를 위한 호텔처럼 느껴졌습니다. 프론트 데스크에 내가 떠날 것이라고 알렸음에도 불구하고 5분 이내에 청소부가 문을 두드렸다. 얼마 지나지 않아 무례한 유지 보수 남자가 나타나서 즉시 방을 비워달라고 요구했습니다. 더 나쁜 것은 금연실에서 담배 연기가 났고 벽이 종이로 얇아서 주변 방에서 모든 소음을들을 수 있다는 것입니다. 숙박 비용을 지불하는 곳에서 불법 거주자처럼 대우받는 것은 끔찍하고 용납할 수 없습니다. 나는이 호텔을 누구에게도 추천하지 않을 것입니다.
We are in the hotel right now. Checking out soon. We do not have one negative thing to say about this property. It is so clean and modern! Beautifully maintained. We are in a Jacuzzi Room. Enjoyed the experience of JACUZZI-JETTED tub. Property is very well-maintained. WAWA is at Right across the hotel, WALMART is just near about 3 mins walk and Dunkin donuts is about 2 mins Walk.
저는 유료손님입니다. 세미트럭 운전합니다. 투숙객을 지불하지 않는 사람들이 지정된 주차장에 트럭을 주차하고 집에 갔기 때문에 주차가 없었습니다. 그래서 저는 모든 것에서 멀리 떨어진 길거리에 주차했습니다. 저는 다른 사람들처럼 불길에 있지 않습니다. 지금은 그곳에 있어야 할 사람이 아닌 사람들을 찾아서 이동하라고 말하는 대신, 관리자는 그곳에 주차하지 말라고 말하는 것이 더 쉬워졌습니다. 그리고 그녀는 이것이 현재 진행중인 문제라는 것을 알고 있습니다. 모텔이 소유하지 않은 버려진 부지들이 있습니다. 그들은 당신을 안내할 것입니다. 사람들이 주차하는 동안 부품이 고장났거나 트럭에서 도난당했기 때문에 조심하십시오. 그러나 다음에이 지역에있을 때 체크 아웃하고 다른 호텔을 찾으십시오. 내 의견은 없습니다. 아무도 거기에 머물고 주차 할 권리를 갖지 못했습니다. 정보를 거기에 넣으면 다른 사람들이 내 작업 라인에 알고 있습니다.
하나의 작은 호텔. 위치가 좀 외진곳이 있지만 미국의 경우 어디든 갈 곳이 없고 차가 있어서 편합니다. 따라서 위치는 차가 있으면 허용됩니다. 조식은 표가 필요 없고, 숙소 손님이 부담 없이 먹기는 하지만 중국인의 위장에는 적합하지 않다. 첫날 호텔에서 조식을 먹고 나서 며칠간은 조식 대신 라면을 샀다. 더군다나 방에 전자레인지가 있어서 음식 데우기도 편해요!
3일 숙박 후 호텔 앞에 약국이 있습니다. 멀지 않은 곳에 큰 마트가 몇 군데 있어서 물과 물건을 사는 것이 매우 편리합니다! 인근 최고의 호텔로 손꼽히는 Huan Peng 브랜드와 일치하며 일찍 로비에서 12시에 체크 아웃하지만 11시에 물이 차단됩니다. 이것은 매우 수동적이기 때문에 가족은 시차로 인해 늦게 일어나서 세수를 할 수 없습니다 양치질 후 체크 아웃
호텔은 섬 주변과 같은 여러 고속도로 한가운데에 있으며 그 옆에 고속도로가 있으며 고속도로에서 내려 오는 호텔이있어 매우 편리합니다. 방금 정리한 방의 지붕에 장비가 있어서 너무 시끄럽습니다. 아래층 동생과 이야기를 나누고 바로 새 방을 마련했습니다. 객실의 시설은 전자 레인지, 냉장고, 식기류로 비교적 완벽하며 며칠 동안 휴식을 취하기에 적합합니다. 장식은 비교적 새롭고 냄새가 없으며 방은 비교적 큽니다. 도로의 환승역!
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아주좋음
102 reviews
4.4/5
객실요금 최저가
200,204원
1박당
예약 가능 여부 확인
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No.1
3.4/5
리뷰 103개
슈어스테이 호텔 바이 베스트 웨스턴 이스트 브런즈윅
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"Good Location"
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No.2
4.1/5
리뷰 107개
Holiday Inn Express & Suites Tower Center New Brunswick