The hotel is fine. The rooms are okay, but old. The televisions do not rotate and can not face the desk or table. The front desk staff are the best part of the hotel. They welcoming, friendly, and very much ready to take care of your needs. They host a reception each night, but now it is limited to 90 minutes starting at 5pm. Therefore, it limits people working a little later like many people do when traveling. You also now need a ticket and limit to small drinks. New rules, less welcoming, and now feels cheap. The bar does not feel welcoming. There are people sitting, but taking up multiple chairs. The bar tenders did not seem welcoming or looking to help. Overall, the hotel is fine, but no longer .y first choice when in the area.

Don’t stay here. We had a horrible experience, and based on everything we’ve seen, you will too. I stayed here for 3 nights with my cousins and boyfriend, as we were in the area to visit Universal Studios and LA in general. Yes, we chose a cheap option. But I never imagined we would get treated so unprofessionally. $404 for 3 nights and 2 queen beds. If I had known what we were getting into, I would have gladly paid another $250 to upgrade to the Marriott for 3 nights. The entire establishment is dirty, dusty, stained, with peeling and cracked paint and wallpaper, stained window curtains, sticky gum on the carpet of our room, stains on the bedding, the shower just entirely lacked the drain cover so you can see straight into clogged, dirty hell. We were here for 3 nights, with 4 guests. We forgot to bring toiletries like shampoo and conditioner and body wash. But the bathroom of our room, there was a sign that said if we forgot any basic toiletries, they would provide them to us free of charge. So we went to the front desk and asked if we could get some toiletries. The young man at the front desk opened his locked window, stared at us, we asked him for the toiletries politely, then he didn’t say a word and scrambled through a box underneath the front desk. He gave us two small, unbranded bottles simply labeled “lotion”. We asked, “is this lotion? Do you have shampoo or conditioner or body wash?” And he said “it says lotion but it’s not lotion.” Looked a little more, and then said “oh, yeah, it’s lotion. I guess that’s all we have”… so we went to Walgreens at like 11pm down the street to buy some travel toiletries. We recognized another guest at Walgreens presumably doing the same thing. The entire exchange was incredibly awkward and unhelpful and just weird. At the end of each day, we would need 4 towels. The second day, we went to the front desk for towels. They said they don’t have towels at the front desk, and that they will send some to our room. At our room, we saw the cleaning staff, so we asked them ourselves. They gave us 4 towels, and asked us to bring our dirty towels out. Didn’t think anything of it. The next night, we called the front desk for four (4) towels to be sent to our room. They said we need to go to the front desk for that. Which is weird because they said the opposite last night, that’s why we called. Anyways we got there and it was the same young man. He saw us, said nothing again, and we asked for 4 towels. He gave us 2 towels and said nothing. We asked “do you have two more towels?” He said, “no, that’s all we have. Didn’t you get your towels replaced?” And we said yes, but that was yesterday and we used those. And he kind of just shrugged and didn’t say anything except going on to confirm if we had received towels already. So we just took the two and went on our day, just planning to share our two towels between two couples. Which we shouldn’t have to do at a hotel lol. I do not understand how a hotel with 50 s

We’re Hilton members as I use to travel a lot for work, and now we mostly just travel for fun as a family. I overall like this chain a lot. Here’s a breakdown of the pros and cons of the homewood suites Santa Clarita in my opinion. Rooms: we had the king extra room. Comfortable bed, clean and spacious room, and very quiet (room 305). Huge tv! I recommend asking for foam pillows as the ones provided were flat. Water pressure in the shower is what’s to be expected for a Southern California hotel (pretty weak). They supply shampoo etc in large, multiuse bottles that are positioned too high for kids to reach. AC goes to 68’ lowest and didn’t ever reach that low of a temp due to scorching outdoor temperatures. I wish I knew how to hack the AC to lower the temp to our comfort preference, but oh well. We were comfortable enough. Pool: we came here to use the pool and visit family. There is a pool. It doesn’t seem to be heated. Even in this 100’ weather, the water seemed pretty cold. The local aquatic centers heat their pools better than this hotel. The pool is pretty clean. There’s an awesome bbq area with fire pits and some seating. No hot tub. The view is of the parking lot and surrounding mountains, so kinda pretty, kinda not. Some plants would help block the cars and improve the view. There are no umbrellas or anything to provide shade by the pool. Breakfast: decent options and convenient. It’s a step up from other hotel chains and equivalent to the breakfast at embassy suites, minus the freshly cooked egg station.

Wonderful place to stay everyone is so friendly and welcoming I have been back a couple of times and it’s always like visiting family. Breakfast is good selection and near magic mountain, a lot of good places to eat and a lot of parking I love that the suite has a kitchen so u can cook!

식스플래그에서 매우 가깝고 호텔은 매우 청결하며 도어대쉬로 배달해먹기에도 주변에 음식점이 많아서 좋았습니다~! 조식은 먹지 않았지만 사람들 먹는거보니까 꽤나 맛있어보였고 많이 이용하고있었습니다. (도어대쉬로 배달시킨 Hook burger 입니다.)

호텔은 리셉션에서 서비스부터 시작하여 모든면에서 훌륭했습니다. 나는 결혼 그룹의 일부 였지만 블록 요금을받지 못했습니다 (내가 생각하는 동안 잘못된 옵션을 선택했기 때문입니다). Marcia Casamento는 체크인을 도와주었고 인내심을 가지고 세부 사항을 파악하고 요금을 조정하는 데 시간을 보냈습니다. 방은 매우 깨끗했고 매트리스는 편안했고 욕실은 좋았습니다. 방에는 커피 메이커와 함께 미니 냉장고와 전자 레인지가있었습니다. 나는 여분의 담요를 요청했고 그들은 밤 늦게 조금 늦었지만 즉시 배달되었습니다. 나는 체육관을 사용했고 타원형, 트레드밀, 무료 무게, 사이클링이있었습니다. 꽤 좋았고 체육관에서 수건을 사용할 수있었습니다. 깨끗했습니다. 직원들은 전반적으로 정중했습니다. 아주 좋은 경험과 내가이 지역을 방문하면 나는 다시 여기에 머무를 것이다.

아침식사는 보통의 미국식 아침식사보다 훨씬 훌륭하지만 서비스 직원이 있기 때문에 팁을 지불해야 합니다. 수영장이 있지만 작습니다. 호텔 뒤편에 골프장이 있고 주변환경이 좋습니다. 주변에 쇼핑할 곳이 많고 쇼핑을 하지는 않았지만 여전히 매우 편리합니다. 주차가 편리하고 무료여서 좋습니다. 다만 방은 평범했고, 프런트는 남동생이었고, 짐도 없었고, 웨이터도 거의 보이지 않았다. 국경절 밤에 미국 시민들이 작은 벤치로 이동해 불꽃놀이를 보기도 했고 가끔 환호성을 지르다가 한밤중에 지진이 일어나 나를 깨웠다.

The hotel was not great. First, the PROS: 1. Bed and pillows were comfortable. 2. The front desk staff were kind and helpful. 3. Room was spacious, but a little old and outdated (we were fine with that). 4. Adequate free parking. Now for the CONS: 1. Our room was never made/cleaned by housekeeping while we were there EXCEPT for when they showed up on our LAST MORNING at 8:30 AM in the morning knocking on our door for housekeeping services. My husband woke up and told them no because our children were still asleep. While we were there we even placed the doortag saying that we wanted our room cleaned, but we did not receive any housekeeping services. 2. Our toilet was extremely low flow.... even after a pee, you have to flush it 5 to 7 times in order to get rid of the ”yellow” color. Imagine how many times we had to flush after going #2.... yikes. My husband got frustrated and decided to go use the downstairs bathroom in the lobby, but BOTH bathrooms were clogged as well... 3. We got to the breakfast area about 45 minutes before it closed and they were all out of the main breakfast items (eggs, sausage... etc)... except for cereal, waffles and yogurt.

overall good stay, it's a little further from the highway, about ten minutes drive but that ended up being a good thing. asked for upstairs when booking and they gave me an upstairs room. no bad smell when entering the room, pretty clean. their TV box was unplugged and I had to do some troubleshooting to get it to work. no loud neighbors nor make me feel unsafe, nobody smoking outside their rooms, it's next to a 4 lane busy main road but the noise was bearable, very quiet since it's ways away from the 5 highway. good value, might repeat again if coming down this way.

직원들은 친절하고 도움이되었습니다. 호텔은 매우 깨끗하고 장식은 새롭고 세련되었습니다. 나의 유일한 실망은 유럽식 아침 식사이었다. 다시 머무르면 호텔에서 운행하는 이른 아침 열차에 귀마개를 가져올 것입니다.