The resort is lovely, I’d give it an overall 8.5/10, go for Sunset Villas, deluxe if possible for the extra space. Sunrise Villas seem to be in a very confined area with apartments immediately behind, but still lovely am sure. So we had a last minute flight change which meant we got to resort around 10am, 4-5 hours before check-in, all good, we explored and had an early lunch. Worth mentioning the airport pick up, van and boat transfers all smooth and enjoyable. First impressions of the island is the beautiful white beach, the amazing bats (hundreds) roosting in surrounding tree’s, noisy but you kinda get used to it, close to nature etc. Common areas very well kept, beaches and pathways swept, super friendly staff strolling about, a relaxing feel. Upon finally getting to our villa around 2pm, pleasantly surprised, bed was huge, if a little lumpy, but everything you need. Off to further explore, the large water monitor lizards were a highlight for us, just wandering about, free reign of the island, they don’t bother you but can creep up when you least expect them LOL. And so for a few constructive observations, we had a simple enquiry regarding the ‘Discovery Elite Loyalty’ programme which seemed to confuse both reception and dining staff, in fact one reception interaction verged on being quite rude. All finally resolved but could have been handled better with improved training and communication. There’s only one restaurant in resort, Firefish, it’s quite good, food standard average to good, service could be improved, I had to stand up and go find waiting staff on a few occasions. However standout service provided by Carl and Cris, great ambassadors for the brand. My partner had a Signature massage, she loved it, the masseur - Sol, was friendly and great! On two days we had villa water restrictions from 1-6pm, also a couple of electricity outages, maybe understandable on a self contained island, but not a major inconvenience. Oh and wifi in general worked well, both in the villa and common areas. In summary, we had a lovely time, was it good value, I’m going to say yes, but p77k for three nights + dinners + flights is not cheap, so expectations are going to be high.
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