該酒店由於位於老城區，非常難找，周邊小巷縱橫，建築破舊不堪，街道又臟又亂，街上沒有什麼人，酒店沒有明顯招牌，我經過很長時間尋找終於才在21:40左右在一個偏僻的斷頭小巷裡找到酒店大門，大門上沒有任何酒店標識，大門前的小巷只有一盞昏暗的燈，顯得異常陰森恐怖。經過十幾分鐘的敲門，才有人從裏面探出個頭來，裏面也是燈光昏暗，沒有明顯的前台，這讓我感覺一陣害怕緊張，感覺安全沒法保障，當即決定不入住該酒店。之後向攜程投訴要求取消該訂單，攜程反饋酒店不同意。之後要求攜程解決，攜程至今未幫我解決。我認為攜程對此訂單負有主要責任，因為該酒店被攜程標成4鑽，但是根據我實地觀察的實際情況，該酒店根本達不到4鑽的標準。難道攜程所謂的4鑽酒店連個像樣的招牌、像樣的前台、正常的燈光和服務人員都沒有嗎？

매우 좋지 않은 경험입니다. 이 Riad에서 부모님에게 숙박을 제안했습니다. 나는 메시지를 통해 Riad에 특별한 주의를 기울일 것을 알렸고, 이는 나에게 확인되었습니다. 정반대의 일이 일어났습니다. 방에 물이 부족했고, 전날 제공되는 팬케이크와 함께 아침 식사를 원했고, 테이블에 대해 언급하지 않고 그냥 다시 데웠습니다. 부모님은 모로코에 거주하셨기 때문에 페이셜 트리트먼트를 받으셨습니다. 이 시설에서 우리는 외국인을 잘 대하는 방법을 알고 있지만 모로코인은 그렇지 못하므로 매우 실망스럽습니다! 최악인 건 무슨 일이 있었는지 설명을 해달라고 했더니 주인이 직원들이 다 '모로코 사람'이라 페이셜 트리트먼트를 안해준다고 대답하고 깜짝 놀랐다.. 고객과 직원의 관계가 아니라 이해가 안간다. 나는 이 시설을 추천하지 않습니다

Beautiful riad. Outstanding service. Delicious food. Great massage services. What more can one want? The riad has a large and beautifully manicured courtyard. The room and bathroom were nice and had all the amenities one might need. Nicely decorated. But nothing out of the ordinary. I had dinner at the riad. Their lamb tajine was one of the most delicious tajines I had while in Morocco. Their breakfast was a typical Moroccan spread. The location was walking distance to all the sites to see in El Jadida. There was no parking on the rather narrow street. They had parking available at a site nearby. Although, with the winding alleys to get there, even though the distance from the riad was short, I kept getting lost. That is not common for me.

This review is only the impression of the place, since we chose not to stay there, even though we prepaid, and requested a refund which was totally ignored. The neighborhood is awful, we felt when we arrived that it was nor safe. The "suite" which we booked was really just a room with a bed with a mattress which sagged as we sat on it to test it. The bathroom was not clean. the reception was not welcoming. We arrived with a guide, and even though we speak French, we were ignored while the woman chose to speak Arabic to our guide. In all our travels , we had never been treated as non existed.