Stayed at villa Casagrande in August 2024. • Location: excellent base for sightseeing Tuscany • Reception: excellent and friendly • Rooms: excellent and spacious • Cleaning: good • Facilities: good • Wine and cooking course: good and excellent respectively • Bar: not available. You have to go into the village for a drink • Breakfast: good but same every day • Restaurant: moderate o poor service by male staff o unsolicited extra bread and water o appetizer man and main course woman served at the same time o in dish unbuckle the vegetables because the cook had not bought them but we had to seem it for ourselves o wrong wine served for the second glass • Communication o beforehand good o Afterwards 3 times mail to the email address I received from the reception and thereafter 2x to the CEO and the info address of Casagrande but until now nothing heard