Kayleigh D
2024년 8월 7일
The hotel overall is lovely and clean, lots to do, perfect for kids with 3 pools, mini golf and entertainment. Right across from a stunning beach too, and the hotel gardens are beautifully landscaped with hibiscus and palms. The food was really good, lots of fresh fish and variety for each meal, and the Pizzeria was brilliant too. We loved the fresh tuna, the beautiful salad and paella. The mini train to Cala Agulla was a highlight. This beach is breathtaking and well worth a visit! We loved looking for geckos at night and the spotted flycatchers in the trees near the mini golf. The things we thought could be improved were the kids pool bar being closed on Fridays. I’ve never known a pool bar to be closed in all inclusive hotel during peak season. The pool bars also didn’t seem to serve cocktails, only the inside bars after 6.30pm. There are 2 restaurants upstairs for your evening meal but we were confused as we were only ever directed to go into the left one, and we’re still unaware what the right one is for as no one told us. We felt that the hotel reception could be more informative with what they tell you upon arrival. We didn’t know that tennis was included if you’re all inclusive and mini golf was too, we had to go and ask. The ground around the kids splash pool needed a clean as it was green and slippery in places near the ramp. The glass screens between the California pool and the attached baby pool needed a good clean. The lifeguards are pointless too, one sat there clipping a walkie talkie onto their toes and another sat staring at their phone for ages. These are the things that we felt needed improving to maintain 4 stars. Overall it was a great holiday, and we would recommend this hotel to families with kids, but definitely a few things that could be improved to make it stand out.
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