Big THANKS to Yen Major for helping us check in during our recent visit to Moody Gardens. She upgraded us to a suite and helped us track down a cart for our luggage to get all checked in. She made sure we received bracelets for all the attractions and Yen made our stay one that we will never forget. The room was huge with all the amenities we could have thought of. We visited all 3 pyramid exhibits plus the water park area. We ended our last evening by dining at Shearn's. My wife and son were both impressed with such a great experience. Thank you to Yen and all the staff at Moody Gardens. We look forward to returning soon!

We were a guest who was fortunate enough to not stay in GRAND GALVEZ .But decided to dine in Monarch Restaurant after looking at the hotel review.The reservation was at 9 pm but we got there early about 8.45pm. We were greeted by a lady in the host stand. She offered a table option (banquet or a table) we took the banquet. We were seated there,I took a look around there was no one in the restaurant except us. It took 15 min for someone to comes to our table. My husband order for a bottle of rose wine. Which to my surprise the bottle was already open. I'm a hospitality professional too. So when the bottle was brought to me the label was already open. We were not even asked if we actually wanted still or sparking water. We were served two water. The rose was served to me as my husband was going drinking. My husband wanted lemon wedges which literally took 15min to get to table,Neither I was offered a taste before serving. Nevertheless the server asked if we need anything else. And we were ready to order. But she left and came back after a while. We order for the catch of day (Red Snapper for me and my husband opt for a grilled chicken). While we were waiting for the food to come. My husband noticed that the table was wobbling. We still ignore but the wobbling got worse. The server got our food we were so excited to try to food. The first bite I took what I saw was a prawn that was not deveined. I kept it aside. The grilled chicken was completely burnt out from the bottom and still it was served. We didn't wanted to make any scene so we started eating. The server came back to check if everything was fine. I did mention about the prawn. After a while she came back to two piece of prawn as complimentary. It so embarrassing as I expected at least a manager will come by so that I could asked for a table change as it was getting difficult to eat in a wobbling table. I never wanted a free or complimentary prawn. After a while the host came back to check we did mention about the table. To my surprise was she took a napkin asked my husband to push himself aside and stuffed a napkin underneath. It was so shocking that the whole restaurant was empty and we was not offered a alternative table. To my notice I could see that have set up the table for breakfast so I assume that any other was not available for us. It was so disappointing that we literally felt that the staff was treating us to be less capable of having to afford to eat the restaurant. To add up to all this we had flies in and around our table and fruit flies in and around our food too. To be honest I didn't wanted to take a single bite of the foot anymore. Myself and my husband left our food half done. After all this we wanted to just leave and asked for the check. The server did not even bother to check why we barely touch our food. The server and the lady who sat us brings us a cheese cake for my birthday and apologize for the inconvenience. It was evident that the restaurant close at 10.00p

We chose this hotel due to their offer of a stay and cruise package where you leave your vehicle and they provide transportation to the cruise dock and then pick you up. The hotel is very charming and in a great location. When you arrive, assuming via car, you are met with the valet. I told them I was using the stay and cruise package. Valet and Front desk were extremely helpful The hotel has a bar and restaurant and although we didn't use it, they booth looked very nice. The public areas in the hotel are spacious and comfy. We loved our room! It must have had 20 foot ceilings! The room has a refrigerator and a coffee maker. There was an ice machine down the hall. We opted to Uber to the seawall to do some sight seeing. Should cost you about $8 to do that and I highly recommend it. Plenty of places to eat near the hotel and the seawall. Back to the room-it was quiet and comfortable and I gotta say-just cool with the retro decor. Getting the ride to the cruise dock was easy. Put your name on the list and get on board (please tip your driver-I think I was the only one who did). The driver took us to the cruise dock where a porter took our bags! Returning was equally easy. You get on the shuttle right where he dropped you off. We had to wait a bit but not a problem. Using the link they provided, my vehicle was waiting for me when we got to the hotel. Couldn't have been easier and was stress free.

호텔은 방의 어둡고 칙칙한 장식 ... 어두운 갈색, 겨자 및 어두운 오렌지 색상과 더불어 우리가 원했던 것에 완벽했다. 나는 당신이 임대 할 콘도에서 볼 수있는 가벼운 파란색 또는 가벼운 녹색 방으로 걸어 간다고 상상했습니다. 이 색상은 어둡고 필사적으로 개조해야합니다. 욕실은 확실히 더 좋은 날을 보았습니다 ... 목욕 기지는 약간 거칠게 보였지만 더 어두운 외관을 유지하는 반 미끄럼 매트가있었습니다. 샤워 문이 줄 지어 있고 제대로 맞지 않았습니다. 기본적으로 약간 지저분하고 매력적이지 않았습니다! 그러나 시설은 훌륭했습니다. 발코니는 훌륭합니다. 클럽 10 레벨은 어린이 무료 구역을 허용하여 더 조용하며 무료 배달 아침 식사 또는 아침 식사 요금을 줄이기위한 바우처를 제공합니다. @ Blakes Bistro & 나는 무료 발렛 주차를 믿습니다 (물론 팁은 제외하고!) San Luis의 레스토랑은 훌륭합니다. 우리가 여기에서 먹은 모든 것은 맛 있었지만 비쌌습니다. 서비스도 훌륭했고 모든 직원은 매우 세심하고 친절했습니다.

우리가 처음 도착했을 때 나는 외부 호텔이 약간 낡았고 주변의 울타리로 인해 내가 당신을 가둬야 하는 위험한 장소에 있는 것처럼 느껴졌기 때문에 약간 회의적이었습니다. 호텔에 자리를 잡고 다 가져갔습니다. 나쁘지 않았고 방도 깨끗하고 아이들이 발코니에서 정말 좋아했습니다. 우리를 체크인 한 프론트 데스크 직원은 우리가 잘 정착했는지 확인하기 위해 계속해서 갔다. 나는 또한 Walmart가 호텔 정문에 문자 그대로 있고 도보 거리에 패스트 푸드점이 있다는 편리함을 좋아했습니다. 여행이 필요 없다는 것이 저에게는 장점입니다. 전반적으로 우리는 체류를 즐겼고 다시 돌아올 것입니다.

40 달러 플러스 세금 공원과 크루즈, 크루즈 항구까지 왕복 셔틀은 항구에서 주차를 비교 한 후 놀라운 거래처럼 들렸습니다. 호텔에서 항구까지의 셔틀은 매끄럽게 진행되었습니다. 반환은 끔찍했습니다. 출발 당일 오전 7시 30 분에 호텔에 전화하여 픽업 장소와 셔틀 버스 번호를 알고있었습니다. 우리는 오전 9시 45 분에 픽업 장소에 도착했고 우리가 올바른 위치에있는 항구 직원과 확인했습니다. 10시 19 분에 호텔에 전화하여 셔틀의 경로를 확인했습니다. 운전 기사가 호텔에 승객을 데리러 왔으며 약 10 분 안에 길을 향했습니다. 11시에, 우리가 여러 다른 셔틀이오고 반복되는 것을 보았던 것에 따라 셔틀을 확인하기 위해 호텔에 다시 전화했다. 그녀는 우리가 너무 오랫동안 기다리고 있었고 곧 거기에 있어야한다고 말했고 몇 분 안에 다시 전화하지 않으면 도착해야합니다. 나는 11시 30 분경에 다시 전화했다 - 그들은 개인적으로 운전자와 이야기 할 것이라고 들었다. 그리고 그들은 나를 다시 전화 할 것이다. 나는 전화를 놓쳤지 만 즉시 다시 전화를 걸어 운전 기사가 도중에 있다고 들었다. 정오 직전에 메르세데스 셔틀 # 405 밴이 지정된 주차장에 끌려갔습니다. 그는 우리를 Holiday Inn Express로 데려 갈 것이라고 말했고 나는 우리가 리조트가 필요하다고 말했고 그는 우리를 데려 갈 것이라고 말했다. 그는 우리를 내려 줬던 전세 버스가 아니었고 호텔이 우리에게 말했던 것처럼 버스 번호 803이 아니 었습니다. 그는 보통 개인 셔틀이라고 말했지만 그는 우리를 채우고 도울 것이고 우리를 데려 갈 것입니다. 그는 우리가 그렇게 오랫동안 기다렸던 방식으로 혼란 스러웠지만 우리가 그 지점에서 2 시간 이상 타는 것을 기다리는 태양에 앉아 있었기 때문에 전반적으로 사과하고 친절했습니다. 우리는 호텔에 다시 도착했고 나는 프론트 데스크에 멈췄다. 직원은 사과하고이 운전자는 운전자조차 아니었고 우리를 다시 데려 오기 위해 좋은 운전자 였고 호텔에 속하지 않았다고 말했다. 나는 관리자가 사과하고 의견을 보내 주셔서 감사하며 셔틀 회사와 함께 서비스를 개선 할 것이라고 말했다. 그녀는 또한 체크인시 우리를 돌보고 모든 숙박을 위해 설정할 것이라고 말했다. 우리가 차를 집어 들고 7 시간 운전을 위해 밖에 있다고 그녀에게 말했을 때, 그녀는 단지 오, 나는 모두 떠나지 않을 것이라고 생각했다. 그녀는 2 시간 동안 태양에 앉아있는 어려움이나 끔찍한 경험에 대해 우리를 보상하려고 시도하지 않았습니다. 다시 여기에 머 무르지 않거나 추천하지 않을 것입니다. 순항 중이라면 여분의 돈을 지불하고 항구에 주차하여 적시에 출발 할 수 있습니다!

My family and friends had a delightful time. I was a little hesitant at first because of a few reviews. I was greeted by Tae at the front desk whom was amazing on getting us the right rooms for my family to be together. She is an outstanding host who provided us with all the great local restaurants with best prices. Don’t get me wrong, the other staff members were also great but she really stood out. swim up bar was a great place to relax and have fun. But was more amazing is the beach was right across the street with beautiful views each morning. The only downside was that one of the elevators were down and sometimes it was a little wait but not bad at all. Great place and fun staff !!!!!

Nothing compares with our experience at the Courtyard Galveston Island, starting with our check-in with Giovani, establishing a kind, pleasant atmosphere from the introduction. He was fully welcoming and accommodating and continued to greet us like a friend for the rest of the trip! Next was the spectacular corner suite, so large with two spectacular views of the gulf. Breathtaking. The complex was full of interest, gym, beautiful pool with bonfire ang grotto, but nothing beats crossing the street and dipping our toes into the magnificent ocean!!!! Divine!

호텔 위치가 좋아요! 모두가 여기에 와서 볼 수 있도록 추천하십시오! 주차는 무료입니다! 특히 모두에게 호텔과 매우 가까운이 레스토랑은 맛이 좋습니다!