A mixed experience - definitely some great and some pretty disappointing. The best parts for us were: 1) Nice breakfast. 2) Very clean room and hotel. 3) Reasonable fitness room for a hotel this size. 4) Many of the staff very helpful and friendly. 5) Beds were comfortable, and we had a suite with plenty of room. The disappointing things were: 1) While the kitchen had a nice frig and decent microwave and a Keurig, there were no kitchenware items at all. Also, no paper towels, no dish towels, no dish soap, and no waste basket. Also, lighting in the kitchen was terrible. We chose this hotel specifically because we wanted a kitchen but we could not cook anything since all the cabinets had nothing in them. 2) There were a few items that did not work well - microwave door was loose and nearly fell off, a couple of the doors in the room did not stay closed - like the one between the bedroom and the living room. That was a problem since we got the suite because one of us is an early to bed person, and the other is a late riser in the morning. So, not horrible, but in our 2 days there, definitely could be better. Expected better from HIX.