I booked this hotel due to the proximity to our friends, but will not stay here again due to several problematic issues with the hotel's location, construction and room design. We had Room 426, which is an adjoining room. We had quiet neighbors, but you could hear everything in the hall. Also, the nearby airport is not a small regional one as I had thought. We heard full on jets taking off, which made it hard to sleep. It seemed to stop between midnight and 5 am. Still, a hotel airport should have been more soundproof. We have severe allergies and I had requested feather free pillows, but when we arrived, my request had not been done. Granted, this is generally a 50/50 chance at any hotel, but it tells me the housekeeping staff at this hotel are overworked. The woman at the front desk was apologetic for it not having been done. The room was fairly clean, despite that, and passed the Swiffer test. (I run a Swiffer along the tops of TVs and headboards and lamps to see just how thorough they clean the rooms.) The bathroom in the room is two separate rooms. One is a toilet room with a sink and the other is a tub/shower combo with a larger sink. Both have sliding barn doors with translucent windows, which is problematic for us. The doors are noisy and difficult to slide, meaning that we would wake each other up when we needed to go in the middle of the night. This is not an issue for most people, but it is for us. The pool was very small and narrow and kind of cold, but the room was heated. There were very few fresh towels; they had not yet been replaced. The coffee provided in the lobby was hot, but the breakfast offerings were so abysmal that we went to Cracker Barrell instead.

This hotel and it's staff are AMAZING! Rooms are spacious and clean. The staff is very friendly, personable and professional. Breakfast was well stocked and delicious. I've stayed at this hotel for work reasons in the past, this time it was to come for a concert. This is my Go-To hotel anytime I plan on being in Greensboro most definitely!