I had high expectations for the hotel, but i was a little disappointed. The rooms are nice and we had a nice view to the pools. But the hotel it's very busy, the pools were always full (but that comes with the high season I guess), but the worst it's really the meals. The food it's ok, but the service it's not good. Food everywhere (floor, tables, etc), hard to get a clean table. Maybe it would improve if they set schedules and that way they don't have 90% of the hotel going to eat at the same time. On the other side, the activities for the kids are great, my daughter loved the magic show, and the front desk people are great. I wanted to charge my car and even not having a slot that would fit to my schedule, they went above and beyond to find me a slot and they made it, event after I told them that it was not a problem and I could live without charging my car. That it's what I expect from a 5 star hotel. I heard that the property it will start operating under the Marriott brand, so I expect some improvements there, and I will probably return to try it out.
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