This hotel is/was terrible, if I could give it zero stars I would. The view of the lake is absolutely beautiful, which is obviously what this hotel relies upon, not anything else that makes a hotel special (staff, food, etc…). The front desk staff are terrible and not welcoming at all. The restaurant food was mediocre at best. It was extremely expensive for subpar food and awful service. In fact, tap water costs 8 CHF, which is a first for me in Switzerland/ anywhere in the world. I wouldn’t be surprised if they were intentionally trying to scam us. The rooms are terrible, there are no toiletries, so if you so stay here bring your own. The furniture is filthy and the toilet is open at the top which is odd. I would recommend staying far away from this hotel! I reached out to the company I booked through to request a change of hotel the first night it was so bad.