아파트먼트식이라고 하여서 별로 기대는 안했는데 헬스장,수영장 (풀장3개 영유아,아이,성인),놀이방,조식 전부다 평균이상이고 방도 매일 청소해주고 상태도 깔끔합니다 가격대비 정말 가성비좋은 호텔입니다

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

서머셋 호아빈 하노이 이그제큐티브 2박 이용했어요. 실내수영장이 있어서 11월에도 수영장 운영해서 좋았고 거의 저희커플이 전세내고 사용했네요. 조식도 이틀 다 먹었는데, 첫날 갓 만든 짜조 너무 맛있었어요.. 쌀국수도 즉석에서 만들어줌. 둘째날은 메뉴가 조금 달랐는데 쏘쏘. 22층에 라운지가있어서 커피랑 쿠키 먹을수있고 첫날엔 거기서 무슨 워크샵중이라고해서 못먹고 둘째날 먹었어요. 직원들도 다 친절하시고 체크인,아웃날 프론트에 짐도 잠깐 맡길수있고 좋았어요. 호텔 바로앞에 로컬시장도있어서 저녁에 구경하기 좋았어요.