We came to the Vivaldi Park Ski Resort on Dec 19 from Seoul and stayed one night at the Sono Bel Tower B. There were 3 adults and 2 children. Room type was a Suite room (1 double room + 1 ondol room). We understood ondol is traditional Korean style ‘sleeping on floor’ (and we have slept on Japanese tatami mats before) and was ok with that. Still, it was very spartan compared to expectation, as described below. The living room was ok with sofa and TV. (-) ondol room was basically a windowless room with 4 white walls with no furniture. Not even a sidetable or chair. To have some ventilation, we opened the living room window. (-) bedroom had no sidetables so we put all our stuff on the floor (-) no bath towels were provided, only face towels. So after my shower, I wiped dry with a towel the size of 2 sheets of A4 paper (-) toilet/bathroom in bedroom was very small (like you could touch both walls if you stretched your arms akimbo). The common toilet/bathroom was ok. (-) we found 2 dead bed bugs (-) we asked for 3 more pillows but were told we can only have 2 more (+) there was a balcony we could air some of our clothes (+) good views. balcony side faced some natural scenery which was very picturesque when it started to snow. Other side (lift lobby area on our floor) was facing the ski slopes of the resort which was nice view too. (See photo) (+) when the toilet got stuck, we called housekeeping and the plumber came really quickly (faster than most 5 star hotels might respond) and fixed the problem very quickly too
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