호텔 직원은 친절하고 수용 적이었습니다. 호텔은 내 취향에 약간 구식이었고 객실 편의 시설에 너무 열심이 없었습니다. 위치는 좋았고 93 번째 국경일 축제 축하 행사를 즐겼습니다.

I must commend the hotel for maintaining the highest standards of service over the many years (20) I have been staying there on business. A lot of this is down to the dedication and attention to detail provided by the staff - especially those who have loyally worked in the hotel for years. I want in particular to highlight the personal attention and service that Mr Aslam provides not just to me but to every customer. He is a real ambassador for the hotel. A star!

The Mövenpick Hotel Jeddah is in dire need of renovation; it feels incredibly dated. It's quite astonishing that it received an award on TripAdvisor last year. One can't help but wonder if they awarded the noisy bathroom fan and uncomfortable pillows for their outstanding performance. This hotel's outdated decoration and lack of attention to guest comfort left me thoroughly unimpressed.

If you are allergic to smoke or a non smoker don't come near this hotel. In fact the rooms smell is very bad as it seems the sanitary system may be faulty. This may be why they keep spraying freshners which makes it even worse for allergic people. And when I asked to change the room Abdulrahman said he doesn't have vacant rooms although another guest came later and was given choice of rooms

Amazing service and very friendly staff, definitely I am considering Mercure Jeddah as my second home. The service, the cleanliness and the staff hospitality is beyond expectation I would recommend to anyone whom is looking for a nice stay in Jeddah

The room was great and very spacious. The staff were also courteous and helpful. One thing however, was that I was billed twice. Although it was my mistake that I forgot that I paid online initially, but they still asked me for payment upon check in, which again, I totally forgot that I paid online. They said there was something wrong with their billing department. Anyway, had a good time. Will definitely visit again.

This hotel was probably great 20 years ago. Now it is an exercise in frustration. Here’s a few examples of why: 1) The basic facilities are not reliable. In the first 3 nights of staying there, I had one boiling hot shower (no cold water) and two freezing cold showers (no hot water) 2) The wifi drops out all the time and you get a 1-2MB bandwidth which is a struggle if you’re doing video calls 3) The additional amenities like gym, pool, sauna etc are a mess. The jacuzzi and sauna have been abandoned from what I could tell. The gym has no air conditioning so once I was doing any exercise I was just pouring with sweat. It must be over 30 degrees in there 4) The service level is way off. I spent 25 minutes trying to buy a coffee from the coffee bar on ground floor. Four times I asked for someone to come and help. 3 times nothing, 4th time someone came, rattled around, and walked off again 5) The food is so poor. How you get basics like burgers and salads wrong is a mystery to me 6) There has been no investment in the place and, consequently, it is just tired. Dents, scratches, tattered flooring everywhere. Its honestly a bit sad to see This is from the Meridien chain, a well renowned brand. I am amazed that they are trusting a local operator to run a facility this poorly in their name. I booked the hotel basically because I assumed it must be OK because it was a Meridien but, honestly, the place is dreadful.

불행히도 체크인 시간에 와서 내 방이 준비되지 않았고 진행없이 로비에서 1 시간 이상 기다렸고 그 시간 후에 매니저가 마침내 와서 다른 방을주었습니다. 또한 리노베이션이 있다는 사실에 놀랐습니다!! 그리고 내가 dm88.shop을 통해 호텔을 예약하는 동안 매우 시끄 럽습니다. 그들은 그것에 대해 나를 눈치 채지 못했습니다 !!