Stayed at this resort with my bf on our 2nd & 3rd day of our 5D4N short get-away. Here is my review for both days: PROS ♡ The room was spacious and clean. ♡ The beddings and pillows were so soft & comfy to the point my bf couldn't move on. 😆 ♡ Breakfast menus were plenty & taste good. ♡ Damai Central Beach & Sarawak Cultural Village are very near to the resort (less than 5 minutes by car). CONS ❗️ No complementary drinks were provided in the room, only water dispenser was provided outside of the room. ❗️ There was dead animal(s) foul-smelled outside of the room. ❗️ Furnitures inside the room are old, especially the cupboard where they put mini fridge was not working properly when opened & closed. ❗️ The view from our room was not satisfying. ❗️ Menus at Satang Cafe were overpriced especially for locals like us.

넓고 깨끗한 객실, 친절하고 좋은 서비스, 관광지와 병원과 가까운 호텔

**************, 라이아 호텔 직원 서비스는 매우 좋고, 음식은 맛있고, 객실은 편안하고 아름답습니다. InsyaAllah, 나중에 많은 가족들이 이곳에 다시 체크인할 수 있도록 식량이 제공될 것입니다. 최고의 서비스를 제공해 주신 라이아호텔에 감사드립니다.

Citadines Hotel offers a comfortable stay with modern amenities, spacious rooms, and excellent service. Its central location is perfect for business and leisure travelers. Highly recommended for a pleasant experience

The good: The concierge could print your boarding pass for you upon request Bidets in the washroom Nice view and able to keep the windows open for smoking room even if u don't smoke cause the wind in kuching is really nicer than the aircond The bad: The stay has not been as pleasant as the advertisements have described. Despite the plus point on having bidets in the room's washroom and enable guests to email their boarding pass to the concierge to be printed, there are a lot of room for improvements especially on housekeeping! Do your management and service team has anything against the local? It's so substandard! Breakfast is bad although u have omelette and sunny side ups prepared on the spot. Just walk out nearby to eat. Towels were yellowing and needs bleaching. Please do not leave the towels on the desks next time. Leaving on the bed was still fine! During my first stay in December 2022, my husband needs to tell the reception counter 3 TIMES to provide another set of toiletries from the moment we checked in (verbally over the phone) to the moment we return to the hotel at night (physically twice). During my second stay in Feb 2023, i understand there is a huge corporate check in but that doesn't give you the chance to discriminate local check in and give us a room where its slap in between the lifts which is noisy. I specifically wrote I wanted the room I stayed in December. If I can't at least tell me so and negotiate with me but no one acknowledge this point. Instead you send me into a room with a broken fridge, the aircond timer kept auto off itself then the room's wall is really thin that I could hear next door or even the background music at the lift lobby. One of the downlight wasn't even functioning and the room was dim. Another downlight needs to take time to warm up by flickering for a long while before it works. The wardrobe light wasn't even functioning either! I had to tell the reception that I want a change of room 3 TIMES! First night I already indicate my intention so why isn't your receptionist telling me that it will be done instead I was told about the large corporate check in. Fine, you told me Friday morning to go down myself to the counter to request and on Thursday night I already call the second time. Why isn't the receptionist arranging this?! Instead i need to tell him to give me a call next morning to tell me if it's possible to change at 8-9am? Why aren't your staffs not proactive at all?! This is not the worse! What's worse is on Friday morning 8-9am I once again do not have any news at all from your Recep! I had to walk down physically to the reception to ask on the same freaking question! Do you really love to listen to your guests harping on the same freaking question every single time?! Only then did I get a confirmation on the change of room BUT again, if I don't ask what time, when is the Recep going to tell me? NO! Fine you tell me at noon then I again had to call your Recep and ask what ti

호텔 방은 넓었지만 낡았습니다. 에어컨이 너무 추워서 조절이 불가능했어요. 온도 조절 장치를 아무리 조정해도 온도가 영하로 유지되었습니다. 지난 3일 밤 동안 호텔에서 제공하는 담요를 덮지 않으면 몸이 떨렸습니다. 한때 호텔 엘리베이터가 작동하지 않아서 나는 엘리베이터 안에 갇혔습니다. 정말 무서운 경험이었습니다. 리프트가 갑자기 멈췄습니다. 나는 비상버튼을 눌렀다. 나는 엘리베이터에 20분 정도 갇혀 있었는데 마침내 누군가가 나를 구하러 올 때까지였습니다. 나는 당황했다.

Looks 4 stars from outside and the lobby but the rooms do need an overhaul and thorough wipe-down. Booked a suite and it was huge but space not utilised properly and had odd corners and mismatched (ugly/dated, more like). Alot of dust on overhead shelves so if you flick dustballs scatter and fall like large snowflakes only they are grey and fuzzy. carpet was so stained i automatically uttered: omg somebody was murdered here when i entered and got scolding from family. But for the pricepoint, there really shouldnt be complaints. it is quite cheap - even considering kuching prices. oh the kitchen was dark but the fact that there even was a kitchen at this price shd be a huge consolation - even if the freezer was mouldy and there was a layer of water collecting. But other than these physical attributes, service was pretty good. counter staff were polite and accommodating. no breakfast included in price but it is very cheap. even that we didnt have bfast there cos the restaurant looked a bit sad with no customers eating there. Location-wise - its convenient, near shopping mall and the new pedestrian bridge over kuching river. and just a short distance from the river promenade. Oh, stayed during the mooncake festival fiesta which was located within walking distance - 2 blocks down road so was a very convenient stay. Beds were comfortable and surprisingly clean so that's all that mattered at the end of the day. We were comfortable after all said.

extrem dreckig und schmuddelig- wir haben 3x das Zimmer getauscht. Angeblich waren die anderen Zimmer noch nicht gereinigt worden . Total abgewohnt, ungemütlich. 2 Handtücher im Bad, 3x nach weiteren Handtüchern gefragt, dann sollten wir die bezahlen! Grundsätzlich ist der Pool schön, die Liegen sind vergammelt und die Auflagen dreckig. Kein Service am Pool, weder Handtücher noch Getränke. Essen in der Skybar ist ein Erlebnis. Wir waren die einzigen Gäste. Mein Essen war kalt. Der Kellner wollte es mir nicht glauben und erst nach einer Diskussion hat er mir dann das Essen erneut heiß serviert. Wir haben über eine Stunde darauf gewartet dass die leeren Teller abgeräumt werden und wir noch etwas zu trinken bestellen können. Die 2 Kellner haben lieber hinterm Tresen geplaudert und geraucht. Das Frühstück ist schlecht, die Auswahl ist absolut gering, lieblos - Tische und Stühle dreckig. Während unseres Aufenthalts waren auch beide Restaurants geschlossen. Wie dieses Hotel 4 Sterne haben soll ist uns ein Rätsel- nie wieder!

OMG! I am super happy got the chance to stay at this Apartment. We paid additional amount as to have my son's wedding family BBQ dinner. I really love the spacious of the room and also the BBQ area. I would love to come back again to stay here. The hotel is very much recommended.

Imperial Grand Suite Apartment Kuching의 위치는 시티투어를 하기 편리한 관광명소에 있습니다. Imperial Grand Suite Apartment Kuching 예약은 쿠칭 여행을 더욱 편안하게 만들어 드립니다.호텔에서 쿠칭국제공항까지 단, 6km 정도 떨어져있습니다. 호텔 주변에는 Winner Court, Arang Road Basketball Court, 타만 레크리지 리안 후아 등 쿠칭 인기 관광지들이 많습니다.바쁜 일정 후에는 호텔에서 휴식을 취하거나, 주변 명소들을 둘러보실 수 있습니다. 호텔의 주차 공간을 이용할 수 있습니다.