This is the email I have sent to the hotel manager on return to UK, I would stress that the apartments, complex, restaurant and staff are superb, but you can see what spoiled an expensive week for me . Dear Manager   I would like to thank you and all your staff for a lovely stay in your apartments. My husband and I stayed in apartment 211 from the 10th of September for 7 days. The apartment and complex are very pretty and always clean. The food in the restaurant is well priced and excellent quality. However, I would particularly like to thank all your staff from the maids to the receptionists and the restaurants and bar staff. They are all very helpful and very polite and are a credit to your apartments. We would like to thank Ines as she tried to deal with a slightly distressing problem. You may be aware that in the garden area outside room 211 there is an injured seagull. It cannot fly and was killing the smaller birds for food (which was not pleasant to see and hear – I couldn’t sit out on the balcony), it was also distressing to see the seagull struggle for food and water. Ines tried to get the relevant authority to come and collect the bird but they hadn’t turned up when we left. Of course, now with the terrible wildfires they will be even more stretched. I wanted to ask the management if they could look at this situation and try to resolve it , even if it means paying for a vet to attend and take of the seagull. We loved your apartments and would like to return but at times it  Dear Manager   I would like to thank you and all your staff for a lovely stay in your apartments. My husband and I stayed in apartment 211 from the 10th of September for 7 days. The apartment and complex are very pretty and always clean. The food in the restaurant is well priced and excellent quality. However, I would particularly like to thank all your staff from the maids to the receptionists and the restaurants and bar staff. They are all very helpful and very polite and are a credit to your apartments. We would like to thank Ines as she tried to deal with a slightly distressing problem. You may be aware that in the garden area outside room 211 there is an injured seagull. It cannot fly and was killing the smaller birds for food (which was not pleasant to see and hear – I couldn’t sit out on the balcony), it was also distressing to see the seagull struggle for food and water. Ines tried to get the relevant authority to come and collect the bird but they hadn’t turned up when we left. Of course, now with the terrible wildfires they will be even more stretched. I wanted to ask the management if they could look at this situation and try to resolve it , even if it means paying for a vet to attend and take care of the seagull. We loved your apartments and would like to return but at times it wasn’t the most relaxing holiday knowing an animal was in pain and distress. Perhaps you would consider this issue and aim to fix it  even if it means ensuring the seagull

오, 우리가 말할 수 있니? 사랑 사랑이 장소를 사랑하십시오. 별 5 개. 아침 식사는 훌륭했습니다. 저녁 식사가 더 좋습니다. 우리는 전 세계의 많은 장소에 머물 렀지 만 이것은 지금까지 최고의 서비스와 음식이었습니다. 너무 많은 문제가 없었습니다. 루이스, 써니, 산니 OMG 우리는 당신을 사랑했습니다. 우리를 망치고 우리의 체류를 완벽하게 만들어 주셔서 대단히 감사합니다. 5 성급 서비스. 우리는 돌아올 것이다. 아침에 누구에게나 사랑하는 것은 매일 당신의 미소를 보는 것이 좋았습니다. 내가 모든 사람의 이름을 얻지 못하면 사과한다.

전반적으로 매우 좋습니다. 그러나 화장실의 배기 팬과 같은 일부 시설은 안전한 수리가 필요합니다.