On September 2024, I have booked (with Priceline) a one bedroom with 2 queens beds at Quality Inn Motel in Havazu Arizona When I arrived at the Quality Inn motel, I was given a faulty key to the motel room, after waiting for 45 minutes the front desk personnel notified me that he could not fix the problem, he then recommended a room with just one bed (I paid for 2 beds for 2 people) the one queen bed room was completely nasty with dirty pillows and dirty bed sheets it looked like someone just got out of bed there. After all that, I told the front desk manager that I am completely unsatisfied and want a refund, and that I will go to another motel, the manager told me that there is nothing he can do with the refund, and I must deal with Priceline to get my refund, did all that to no prevail. I then disputed the charges with my bank, at first I got the refund but 2 weeks later Quality Inn reinstated the charge. I strongly recommend to never rent a room there, they are an absolute joke, and totally mismanaged