this hotel is disgusting and would be a 2 star hotel in the USA if they are lucky. The location is terrible, you cant park anywhere, its disgusting on the inside of the building and the outside, the room didnt even have a table next to the bed and you can barely walk in there, plus it smelled like sweat and the WiFi didnt work at all except in the lobby. I decided to cancel my stay and the front desk person said they would agree to refund my money so I left and when I went on Priceline to request the refund , they said the merchant declined it. Stay as far away from this dirty disgusting hotel as you can, I have no idea why it has good reviews. I work for a travel agency and stay in hotels MOST of the year so I know what's good and what isn't and this place is at the bottom of the food chain.

Location is perfect, mixture of services and local life close by the center. Hotel is in historical building and decorated with antique and modern style, it is truly beautiful. Even though you are in the city, you don't hear much noise and inside the sound proof is good. Also, the hotel is small so there is feeling of privacy. We had a bath tub, it was really nice room with a small view to the sea. Breakfast is high quality, the guest can choose from a rather large menu. And let's not forget the good customer service, the staff is available.

We were recommended this wonderful hotels a year or so ago, and we had been trying to stay since then .. Finally we managed to book there last room for three nights in early September.. From the outside it could be a normal door into a typical Lisbon home..but once inside you are transported in a world of splendour and calm ( pre warning …there is no lift and plenty os stairs ) check-in was very relaxed and biscuits and drinks were plentiful. Our room was right at the top of the palace, beautifully decorated and very comfortable. We usually stay in central Lisbon, so this district was new to us and very fun.. lots of cool cocktail bars and numerous restaurants within walking distance.. the outside terrace of the palace was wonderful to sit in early evening, whilst enjoying a local wine. Breakfast was very well presented and service was just right. Fresh coffee and freshly squeezed OJ was always topped up.. Overall.. if you’re visiting Lisbon and they have availability “stay” you will not be disappointed.. we will be back

Fabulous opulent boutique hotel in Lisbon. We had a pool suite and were not disappointed….great space with lovely pool views. The breakfast was exceptional, fabulous choice and to a very high standard. Staff were attentive and happy to help with any requests. Would highly recommend.