Very pleasant stay in Fenals gardens-pool view rooms have evening sun-great food selection-comfortable beds. Short walk down to lovely beach-20 minute pleasant walk down to Loret-exceptional beach and shopping-highly reccomended for relatively quite holiday

The hotel experience overall is good but not flawless. The staff were excellent, the room was large and clean. But the aircon wasn't great, the bed wasn't to my liking and most importantly the buffet was poor. The hot food on one half of the bain marie wasn't hot enough, and they commit the worst crime in the buffet book by not having ice cream. If this isn't important to you then I recommend the hotel.

I hate having to leave such a low rating but this has been the strangest, most disappointing holiday experience I’ve ever had and wouldn’t want anyone to end up having a week away and it feeling like a waste of a holiday like ours did. Depending on the sort of holiday you’re after you will either love it or hate it. Firstly, let me give you the good points. The staff were great. Very friendly and helpful - absolutely no issues relating to customer service at all. Communal areas very clean, tidy and well kept. Room was fairly modern and cleaned daily. Breakfast was lovely with a nice selection. Cooking station for omelettes, pancakes etc. coffee machine, fruit juices, cereals and pastries as well as hot food selection. 15-20 min walk to centre of Lloret de mar 5 min walk to Fenals Beach Shops and restaurants nearby Unfortunately this is the most boring hotel I think I could have found. For the first few days it felt as though we were the only people staying there. There was no one at the pool other than us and the lifeguard. No music, no other guests. It was eerily quiet. Later in the week we saw others checking in but never really saw them around the hotel apart from at breakfast and another couple at the pool on one day. There was just no atmosphere. We like chatting to people whilst away and people watching. That didn’t happen here! The bar was always quiet, no matter the time of day and there was only one night where we witnessed anything going on. We were told due to there being Spanish guests some music was put on so they could dance. It did seem like at the weekend there was an influx of Spanish and French quests heading to the coast for the weekend. If it hadn’t been for seeing the other hotels nearby bustling with people I would have thought that the lack of guests was just due to the season. The weather took a turn for the worst the last part of our stay which made it even more difficult to stay entertained. The bed was rock hard and incredibly uncomfortable (I do like a firm mattress but this was another level) and due to the location on the corner of a busy main road there was so much traffic noise it was difficult to get a good nights sleep in the room without some sort of disturbance from outside. It definitely seemed as though this was suitable as more of a base if you were planning on going out sightseeing every day rather than a hotel you could enjoy your time at unless you wanted to sit with a book with peace and quiet by yourself all day every day. There are bus stops just across the road to get to Barcelona and Girona for days out for a reasonable cost. We usually travel all inclusive and thought that B&B would be more cost effective but we ended up spending so much more because we didn’t want to stay in the hotel so I now wish I’d have gone for a different option. Had this just been a stay for a couple of nights it would have been bearable but to stay for a week my partner and I were bored to tears by the

Avoid this hotel as soon as I arrived got changed £400 euros owner is rude and basically told me if you want go room was terrible and smelly beds were uncomfortable rooms hardly cleaned food was disgusting repeatedly put back our if not eaten at dinner it would come back out no halal and when requested had attitude off all staff dry cold and disgusting for an animal never mind a human no entertainment at all had to pay the all the facilities no waterpack just a boot in a pool would not class this as a waterpark noisy all night staff are rude disgusting hotel Avoid this place could not wait to go home