We have stayed at other Ritz Carltons, but this was our first at a Reserve. The resort is immaculately landscaped with beautiful flowers and gardens. The room was spotless and well maintained. We had a large tastefully decorated bedroom with floor to ceiling views of the water (upper level suite) a large closet and dressing area, and huge bathroom with shower, tub, two sinks and another separate extremely large vanity. The room had a minibar with plenty of bottled water, coffee, tea and a small fridge with drinks and snacks for purchase. Our room also came with a private plunge pool and large patio with lots of spacious loungers and table and chairs. (There were some small shades for the loungers, but we would have actually preferred more shade due to the intense sun.) The outside area was private due to well placed walls etc. It actually felt like you were staying in your own private condo overlooking the ocean. The resort has a fitness center with lap pool, family pools and an adults only pool and beach access with attentive staff. The beach was closed for walking while we were there due to a recent storm that passed through a few days before our arrival, and never reopened during our stay. The resort itself showed no evidence of a storm however, with not even a branch or flower out of place. The resort has a beachfront seafood restaurant (closed during our visit), a nice grill restaurant, a lovely open air family style casual restaurant, a coffee bar with desserts, muffins, scones etc, and a beautiful cocktail bar. We ordered room service and the food was delivered promptly by the most delightful staff, and our orders were always perfect, no matter our special requests (not the norm when dining in the states). We visited the spa for a couples massage which was wonderful. We also had an hour in the private spa pool before the massages, and an hour in a private hot tub after the massages. We also scheduled the Savasana Experience (sound room treatment) at the spa, and found it not relaxing for us in the way it was designed (just our opinions). I have seen reviews mentioning that the resort was hilly, but we didn't notice this at all. We normally visit Mexico in the winter, and did find the September temps a little high for us, but did feel lucky that we had sunny days during our entire visit. We have stayed at Los Cabos before and did prefer the quiet more relaxed nature of San Jose del Cabo and Zadun. We never heard other people or noise from any other resorts. The biggest thing that we noticed about this resort however, was how we were treated by staff. We have stayed at many wonderful resorts, but noticed that the Zadun staff really could not have been better. From the drivers, housekeepers, room service and spa staff, restaurant staff and every single staff we ran into during our stay, they were just the friendliest and most helpful and attentive. They really tried to go out of their way to make sure that y
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