Excellent service. Close to Holy Makkah. Just a walking distance. Sometimes you can hear the prayer call from Kaba as well.

First of all, the room was nice and the hotel is well kept. We were also welcomed happily 😊 However it would have been nice for a 4* hotel to have dental kit etc. but none of that. My biggest concern and why I would never book this hotel again is the location and the bus/coach service to the Kaaba. Absolute shambles. I wish people reviewed this part with more details and I would not have booked. When going from the hotel, the Voco bus would take you. But when coming back you have to go on one bus, which stops in another hotel and then a random car park where you have to then go catch the bus for the Voco hotel. Bare in mind so many people are waiting and you’re running around. It was absolute chaos. And you’re tired after a long day, it’s just not worth it.

5 star for room, facilities, room service..etc...shuttle service very tip top although have transit at kudai parking (route from haram to voco only must transit)

Very pleasant visit for my recent Umrah. Nice hotel nice staff, very good service! Great shuttles to The Haram Masjid, beautiful views from the room. Nice variety of food for the buffet breakfast and evening dinner, would book again!