Location is poor. All the good restaurants and cafes are near the Hyatt 1km away. The area immediately around the Sheraton is not good, although I didn’t feel unsafe. Desk staff were polite, but not engaged. They couldn’t recommend any coffee shops or lunch restaurants, although we finally found one staff member with a dinner idea. Building reasonably decorated, but poorly built. Elevators shake. Doors in the bathroom are misaligned and don’t close properly. Floor tiles chipped. Air conditioning works, but not well, and it shuts itself off after 8-10h. Room was clean, though, and wifi was good enough for Teams/Zoom. Food is poor quality at near-USA prices. Wine selection seems limited to the hotel owner’s own vineyard. Lobby bar feels like a basement with zero natural light. Restaurant staff don’t speak a word of English - acceptable out in town, but this is an American hotel. There is no cafe / coffee stand on site. The hotel gives your contact info to agencies and I received at least six obnoxious offers for a wine tour via email, WhatsApp, and text. I visited for four days and was disappointed by this hotel. We went to the Hyatt for two meals with wonderful staff and a beautiful lobby. You will be happier at the Hyatt.