Booked four nights at this hotel with points and since I have the IHG credit card I got the fourth night free so it was a great deal. I have Platinum status so when checking in I asked for an upgrade to a suite but was given a superior room instead. The room was large and very clean. The AC worked well and the fan had various levels and most importantly stayed on. There were a few English-language channels on the TV. The biggest negative was the lack of a refrigerator which is essential in a city where you can’t drink the water. There was some door slamming noise at night and if you face the outside there is traffic noise. The hotel does not offer free breakfast and the buffet is over $20USD so we only ate at the restaurant for dinner, which was fine. A very large fitness center spoiled by loud music and a pool are on the top floor. The location is safe enough during the day and is near a Walmart, a large shopping mall, and a subway station. To get to the historic area you can take a very cheap UBER.

A 5-Star Hotel. Beautiful, very clean, modern, all the amenities. A very nice restaurant with great food and excellent service. All the staff and servers were friendly, helpful, and professional. Wi-fi was great.

I think it’s time for me to stop staying at the Holiday Inn hotels, many issues happened this year with this brand. I had issues in New York (Holiday Inn Times Square), Holiday Inn Puebla and, now in this property, Holiday Inn Zona Rosa. Pro’s: • Hotel is conveniently located in the center of DF, close to Insurgentes and Paseo Reforma. There are some restaurants close to this hotel, the bad thing is, some of them close early 8:00pm – 9:00pm • The rooms are spacious and quiet. • Asked for a refrigerator and it was delivery fast. • Very quiet and safe area, you can walk any time without any issues, we were leaving to the airport and, we saw a guy jogging at 2:30am. • It’s close to Metro stations Cauthemoc and Insurgentes but, I will avoid these stations late night. Con’s: • I think the Front Desk personnel are not well trained. When we checked in, I wasn’t asked for a Credit Card for Incidentals. Normally, when you check into the hotel, a method of payment is always asked to cover incidentals and to cover any damage in the room, even if the room is paid for; this omission gave us problems at the restaurant when we had dinner. The restaurant staff said we had to pay cash or CC, he couldn’t charge in our hotel bill because we didn’t have credit on file…Of course he didn’t ..!.The agent didn’t ask for it at check in..!... We had to go to the front desk to find out what was going on. We spoke with the Front Desk Manager (by the way, a very inexperienced and not friendly lady) and she didn’t have a clue what we were talking about ( and I speak fluent Spanish ). We asked why the agent did not ask for CC upon checking in, she just said “Maybe because you are paying with points”..????....Really??? • One thing that really bothered me is, when we paid at the Front Desk for our restaurant meal in Cash or CC, the Receptionist, including the Front Desk Manager, won’t give you a receipt right way, you have to ask for it. • The uneven floor in the room’s shower was annoying, every time we took a shower, the water was still standing on the floor. We reported to Housekeeper, and she said she will take care of the issue when she cleans the room. • The food at the restaurant was ugly and not well presented; one night we ordered Sirloin Tacos and, it was awful, the meat was dry and cold and it seems they spilled the food on the plate. • Elevator was broken, thanks god they gave us a room on the second floor. • The waiters at the restaurant also need more training, they need to learn how to set up a table, they don’t bring the glasses, utensils, bread at the same time, you must ask for it, otherwise you’ll spend the rest of your meal raising your hand to get their attention. • We didn’t feel welcome at check in, the agent did not explain what is included and what is not, I found out on my second visit that phone calls are included. • The business center in the lobby is not functional at all, the keyboard’s computer is not programmed as it

Hotel al cual es sencillo dar con el domicilio del bastante bien ubicado y con atracciones por visitar cerca. La habitación era de tamaño medio de muy buena higiene, ordenada, todo funcionando adecuado, 2 camas matrimoniales muy cómodas, las almohadas muy reconfortantes para un, ideal descanso. La pantalla plana con clara nitidez y de buen tamaño. Agua templada en la regadera en todo momento del día. La atención del personal en recepción muy puntual, cordial al check in y check out con amabilidad te explican a detalle los servicios. Realizamos consumo en restaurante para desayunar, mismo que es de cortesía para socios, muy buensazón muy sabrosos. Con algunas oportunidades mínimas en el mantenimiento de las instalaciones.

이 호텔에서 첫 뷰 이벤트를 했었는데, 제가 아는 모든 홀리데이인과 다른 경험이 되었습니다. 그 이유는 그들의 직원이 레스토랑 캡틴 아구스틴과 카를로스, 베티 주방 및 그녀의 쇼핑객 직원을 항상 차이로 만들기 때문입니다. 주의 깊고 그녀의 눈에서 미소를 지었다. 이 행사에서 제니퍼, 파올라, 칼라, 카를로스 대위와 이스라엘과 에두아르도는 항상 그룹의 필요를 시작하고 같은 태도로 공공 장소에서 마리오 박사를 포함한 훌륭한 고객 서비스 태도를 가지고 있습니다. 이로 인해 관련 지역의 호텔 환경이 이벤트에 성공적으로 이루어집니다. 모든 협력자들과 함께 해 주셔서 감사합니다.

나는 Queretaro의 여행과 역사적인 여행에서 아름다운 기념품과 교회 레스토랑으로 가득한 매우 흥미로운 유적지와 매우 조용한 멕시코 시티를 좋아합니다. 너무 많은 자동차 교통량이 있지만 흥미로운 도시가 멈추지 않습니다. 풍부한 관광 명소 레스토랑 및 모든 것

두가지 옵션 중에서 선택해야 했는데, 난방이 기관차소리처럼 들리기 때문에 추워 죽거나 밤새 잠을 자지 못합니다. 방의 청소는 훌륭하고, 코치는 그들이 사용할 수있는 소수의 자원으로 훌륭한 일을합니다. 욕실에는 두 번 깨진 수건이 있으며 일반적으로 가구의 과다 사용에주의를 기울이기 시작했습니다. 아침 식사는 방에 포함되어 있지만 꽤 중간 크기이며 ”레스토랑”은 적절한 펌프를 가지고 있지 않은 것 같습니다. 입국하면 옷이 하루 종일 지방 냄새가납니다. 건강 제한으로 룸 서비스가 없다는 사실에도 불구하고 오전 7시에 방에서 튀김 냄새가 당신을 동반 할 것입니다. 밤에는 모든 것이 문을 닫고 저녁 식사 장소에 대한 정보를 요청했다는 것을 깨달았습니다. 대답은 ”당신이 뭔가 열려있는 것을 발견 할 수 있는지 보려고 걷는 것”이었습니다. 스트리밍 서비스는 대중에게 제공되지 않지만 대중에게는 제공되지 않습니다. 대중. 가장 나쁜 것은 난방 소음입니다.