Awful, the room was nothing like what was advertised online! Dust everywhere and someone was smoking on floor 5 which even the staff said isn’t allowed which was so potent. My partner is a bad asthmatic and we booked nonsmoking hotels especially, there was dust all over the plastic chandelier, window sills and shelves (i have photos of this). The location of this hotel was also very sketchy and no one would want to walk around there at night especially. When we asked for a partial refund it was rejected even though we had to leave because of this health issue. We ended up finding another hotel and our 15 minutes away which was so much better and a better price!

코로나 대책에도 불구하고 컨시어지와 리셉션의 훌륭한 서비스! 더 큰 방으로 업그레이드했습니다. 불행히도 호텔 바는 여전히 문을 닫았지만 전반적으로 나는 내 체류에 매우 만족했습니다.

Super service in THE BEST location. We had Room 1 - a spacious suite with a view of Marienplatz, the glockenspiel and the beautiful Christmas market. So atmospheric and a great vantage point. The windows are well insulated & there was absolutely no noise from the square below. The hotel occupies the 5th floor of a modern building and the entrance is a little unusual and out of the way. But once inside, the hotel is wonderfully stylish and chic. A great bar area for tea coffee & snacks and some of the best breakfast omelettes we’ve ever eaten. Special thanks to Sarah and Gertrude for all their help with restaurant bookings and taxis. We would heartily recommend to anyone wanting a luxurious central location in Munich.