I found this hotel to be ok, with some strengths and some weaknesses. I don't believe the hotel has many suites so a suite upgrade as IHG Diamond might be unlikely - for our stay I noticed none were available on the day of arrival online, so I did not expect it. The state of the room was ok with no major complaints; it was clean and functional. Also some parts of the room were probably renovated recently such as the bathroom so it was a plus. Service was quite good and staff very friendly, noticeably more so than in similar hotels elsewhere therefore it was also a strength. What could be improved would be breakfast. The breakfast room was very full when we arrived so we had to take our breakfast in another room nearby which is used more for people with a laptop to do some work. The fruit salad seemed to be from an outside vendor with plastic wrap rather than the hotel cutting some fresh fruits themselves. Almost all hotels normally offer cut fresh fruits. Also the only vegetable available was uncut tomatoes. Thankfully breakfast was free as IHG Diamond otherwise I would not pay for it.