즐거운 시간을 보냈습니다. 방은 깨끗하고 넓습니다. 위치는 도시에 있지만 번잡함에서 떨어져 있어 어린 유아가 있는 우리에게 완벽했습니다. 지하 주차장이 있어 매우 편리합니다. 우리는 아침 뷔페를 매우 즐겼습니다. 우리는 그것을 강력히 추천하며 확실히 다시 머물기 위해 돌아올 것입니다.

4번째 방문인데 이번주에는 조금 실망스러웠습니다. 매번 피지컬 아이디를 가지고 증명해야 하나요? 2주 연속으로 스탭들에게 여권 PDF를 메일로 보냈는데 이번에 또 보내야 하냐고 하니 보내는 것도 안되고 무조건 실물 여권이 있어야만 한다고 하더라고요. 응대하는 태도도 유쾌하지 않았습니다. 잃어버려서 지금 없다고 하니 다른 신분증이라도 있어야한다길래 그 자리에서 캐리어 털어서 열어서 지갑에서 국제면허증 보여주고 체크인 했습니다. 해당부분이 개선될 수 있다면 좋겠습니다. 또 방안에 환기가 안되는건지 체취가 너무 심했는데 이건 뭐 운이 안좋은거니 어쩔 수 없다고 생각합니다.

호텔 로비는 아름답고 5성급에 걸맞습니다. 짐을 가지고 이동하는 데 도움이 되는 매우 편리한 자동문이 있고, 직원이 체크인을 도와주고 새로운 자동 체크인 기계가 있어 절차를 더 빠르게 진행할 수 있습니다. 긴 여행 후에 무료 사과 주스가 제공되어 기분이 좋았습니다. 직원들은 훌륭하고 매우 친절하고 전문적이었습니다. 20달러에 하룻밤 주차가 훌륭했고 주차장이 넓었습니다. 객실은 매우 기능적이고 편안하며 필요한 모든 것이 갖춰져 있고 깨끗하고 밝습니다. 이 호텔은 별점보다 훨씬 높은 평가를 받고 있으며 우리는 분명히 다시 방문할 것입니다.

The European Hotel retains much of its distinctive style but it IS different under the new management. Miss Maud is on an extended break but it looks like the wonderful buffet cafe/restaurant on the corner has gone forever. There is a small coffee shop as part of the complex. We were disappointed with the service. Offerings were fairly limited and not cheap. But there are other options nearby. The hotel is now more Eurasian. There is nothing wrong with that of course. Staff at reception are professional but can be curt at times. I endorse the comment of the reviewer who mentioned information about wifi and password was not freely given at check-in. Having said that, the free wifi was very good. Room was as we expected. Comfortable but the airconditioning took a little while to get used to. The hotel is an easy walk from Perth railway station so it is convenient for people using the new (October 2022) airport line. Public bus services pass close by. Many businesses in the area have closed down but the hotel surroundings are generally safe. However, some patrons may feel a little uneasy about some of the local street and homeless people.

My wife & I had a wonderful staycation last week, from start to end the service both friendly and impeccable. At check-in my Ambassador level was well acknowledged. Our room was clean, comfortable, very quiet, modern, and well appointed. Breakfast at the Hotel's ground floor restaurant, Ivy & Jack, was excellent overall, great service too. However, my wife felt more asian breakfast food would be good, think noodles and cooked asian vegetables with the Fried Rice being vegetarian rather than containing meat. Can well recommend the hotel and it's location.

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

Great location, friendly staff. Met our expectations. Decor is a little dated and old and the hotel restaurant and bar were closed for renovation which is a pity, but the hotel was convenient to walk to food outlets, trains and attractions.