Wow what customer service!! I didn’t stay however, my daughter did and loved her stay! I want to praise Christian and the team after they made my daughters birthday so special! After a simple email to hostel Pisa to ask if they could get a bottle of wine for my daughter, who would be alone in her special day, Christian went out if his way to help make it perfect! They got fizz, a card and cake for her return and went above and beyond and I’m truly grateful!! The customer service alone is reason to stay, knowing your solo travellers are safe and cared for is so important and they genuinely care!! Thank you to a wonderful team!!!!
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