Given a studio room, right at the back of hotel, up 2 flights of stairs (not ideal for me or my father). Room very small, couldn’t get in wardrobe properly, had to move the bed and sit on the floor every time I wanted to get into the safe which we paid 20 euros for. Also had to get the technician to come and fix the safe because it wouldn’t close and when I informed reception they advised me all safes are located low on the floor to stop thieves! Asked if we could move, offered another hotel in Los Cristianous which had terrible reviews. Was informed other rooms in the hotel. Staff didn’t appear to care. I wouldn’t stay here again!
번역