Guess I will start at the beginning. Once checked in we were met by Rogelio Robles (Roving Concierge) I cannot say enough good things about this man. He took us on a tour of the property and was also available whenever we had questions or needed any kind of help. Always smiling and laughing and spoke great English. I honestly wish I could say the same about the rest of the staff. When we asked the front desk when the Italian Restaurant was open they couldn't even answer it and directed us to a monitor in the lobby. The bartenders never smiled or acknowledged us in any way, despite us being there a week and tipping each time. That be said I would give staff a poor rating. Next the food ---- be prepared for buffets including the Mexican restaurant and all were below average. I will say the buffet breakfast had a good variety including oatmeal, yogurts, cereals, made to order quesadillas and omelets. One would have thought the Mexican Restaurant would be good but it wasn't. Chips and salsa weren't even served on the tables and the bowls on the buffet were empty or filled with broken chips. The pork in the made to order burritos was rubbery and although there were tacos I had no idea where you ordered them. I should add we were there 1/2 after opening. The snack truck for lunch was to serve burgers, hot dogs and french fries. We went twice. Although the burgers were fine they do not serve french fries but rather a handful of potato chips. Next and last is the Italian restaurant. They try to make is fancy and have a dress code but picture a family style Italian restaurant. The lighting was full lite. The service was great and I would said the food was the best this resort has to offer. Unfortunately it isn't open every day. Bar service was just ok, like I mentioned above no friendly servers, no smiles, no thank you when tipping. Only 1 brand of beer (light) I believe Dos Exquis. They couldn't tell me. The margaritas are week and none of the bars open until 11 am. The coffee shop ladies were mostly pleasant. and the lattes were good. Most of the pastries were dry with the exception of the coconut bread. The afternoon tea sandwiches were pretty tasty. The pictures of the rooms on the web-site are pretty close to what they really look like. We had the junior bay view suite which was very nice. Although the door needed repair as there was a gap and wouldn't close properly. We were actually locked in our room and had to call the front desk for help. The pool is large with a shallow end and rope for the little ones and deeper end with a ledge for sitting. Some broken tiles but overall not bad. Entertainment here was really good. We went to the fire show and also the magic show. Both were very entertaining. The activities around the pool (Contests, etc) were fun to watch and I think they did a good job getting people involved. Maybe it was the time of the year we went but they spoke mostly Spanish. Would I return

Bed excellent we sleep like a baby we were extremely tired and no complaints from anyone. The staff is pretty awesome they do try to make you feel welcomed. The hotel has its perks but in general you get the all inclusive experience. Totally worth it

호텔은 위치와 매우 가족 운영 호텔에서 눈에 띄는 곳입니다. 3 성급 호텔을 위해 객실은 작고 구식이지만 많은 장소에 비해 PV에 대한 매우 좋은 거래를받는 가격입니다. 택시 / 우버를 이용할 수 있으며, 해변은 도보 거리, 식사 및 쇼핑을위한 놀라운 장소, 많은 밤 생활 및 엔터테인먼트가 있으며, 버스는 내가 가장 편리한 PV의 어느 곳에서나 대중 교통을 이용할 수 있습니다. 간단히 위치가 최고이며, 그것이 가격에서 가장 많이 지불하는 것입니다. 호텔 직원이 방을 정말 잘 청소합니다 특히 밤에 안뜰이 꽤 아름답습니다. AC는 너무 차갑고 잘 관리되어있어 낮은 설정에서 잠을 잘 수 없습니다. 직원들은 매우 친절하고 체크인 및 체크 아웃은 산들 바람이었습니다. 전반적으로 나는 여기에 머무르는 것에 매우 만족합니다. 다음에 다시 여기에 머무를 것입니다.

Excelente servicio, la ubicación super recomendable, su personal muy amable, la habitación muy bonita, amplia, limpia y funcional, me encantó qué sea solo adultos

Friendly, well located hotel, about a block from the market and 1/2 block from Rio Cuale. It's 4-5 blocks in from the malecon, so for me close enough. I'm not a beach person, so I much prefer proximity to great shopping and good restaurants! This was my second stay at the Porto Allegro. I was given a lovely corner room, with a small balcony and lots of windows with pull down shades. The room had excellent AC, coffee maker, two bottles of water daily, and a fridge. The bathroom was clean, with a shower and thoughtful toiletries , like a pack of tissues and a sponge, along with the usual items. The hotel has a restaurant upstairs that serves a nice breakfast to order. The only downside I can even think of is that the elevator is small and a bit slow. But they have an elevator! All of the staff have been very kind and helpful without being intrusive. I recommend this small hotel if you prefer something traditional, clean, and welcoming. I expect to return again and again ....

We just spent 2 weeks at Hotel Rio. The best location, the best rooms and the best bar and restaurant. Thank you Carlos and the crew at Coexist (Kevin, Niva and Nacho) for our 2 weeks so good. Rooms very nice, we had a corner king with a wrap around balcony. The food and cocktails at the restaurant is top notch. We had breakfast lunch and dinner during our stay and food was very good. You can’t beat the location. Thank you Hotel Rio for such a wonderful vacation. Before we left we made our reservations for February 2025

몇 달 전에 푸에르토 발라타를 방문하여 Arcos Suites Hotel에 머물렀습니다. 너무 마음에 들어서 남편의 생일을 위해 Dona Susana에서 이 여행을 예약하기로 했습니다. 이 호텔은 los Arcos Hotel과 los Arcos Suites와 제휴를 맺었기 때문에 직원들이 매우 환영하는 기분을 느끼게 하고 모든 요구 사항에 세심하게 주의를 기울입니다. 하지만 Dona Susana에 머물렀을 때는 실망스러웠습니다. 방에서 갓 칠한 페인트 냄새가 났고 침대가 너무 불편했습니다. 그곳에 머물렀던 날은 거의 잠을 자지 못했습니다. 침대만 잠들기 어려운지 알아보기 위해 두 번째 방을 예약했는데, 모든 방이 똑같다는 것을 알게 되었습니다. 또 다른 문제는 수영장 사용이었습니다. 저는 온몸에 피부가 붉어졌고 남편은 수영장을 사용한 후 귀에 감염이 생겼습니다. 마지막으로 수영장을 청소한 게 언제였는지 모르겠습니다. 그 호텔에서 올인클루시브를 선택했지만 아무 것도 이용할 수 없기 때문에 쓸모가 없습니다. 올인클루시브 혜택을 이용하려면 다른 호텔로 걸어가야 합니다. Los Arcos Hotel에 머물지 않는 이상 이 패키지를 구매하는 것을 권장하지 않습니다. Dona Susana 옥상의 바는 아무 이유 없이 문을 닫았습니다. 전반적으로 이 호텔에 다시 머물고 싶습니까? 네, 우리가 싫어했던 점에 대한 변화가 있다면, 호텔이 좋은 위치에 있고, 직원들이 매우 환영하고, 호텔 자체가 좋기 때문에. 그렇지 않았다면, 5점을 주었을 것입니다.

필요한 모든 것을 갖춘 매우 아름답고 깨끗한 호텔;에어컨, Wi-Fi, 킹 사이즈 침대 품질, 냉장고가 있는 주방, 발코니, 해변에서 거래할 수 있는 2개의 온수 수영장, 스파, 많은 활동, 피트니스, 가족에게 이상적입니다.

뭐니 뭐니해도 방으로부터의 경치가 훌륭합니다. 아침도 파도 소리로 깨어날 수 있기 때문에 최고였습니다. 해변 파라솔과 수건도 빌릴 수 있으므로 바다에 들어갈 때도 무척 편리합니다. 가격은 적당히합니다 만, 병설되어있는 레스토랑이 비치 프론트에 있기 때문에 바다에 들어가면서 식사와 맥주를 마실 수도 있습니다. 또한 PV에 갈 수 있으면 절대 묵습니다.

As usual, Rosita was “Old Reliable.” Room was in great shape, good bed (a bit hard, in the Mexican way). September is VERY hot in PV, but the AC worked like a champ. All staff were great, from desk to bell to housekeeping to restaurant. The ocean view rooms are just great value, and include a refrigerator. If your rate includes breakfast, be aware that it is pretty light fare. But for just a small upcharge, you can get the buffet, which is great!