숙소 답변: Dear Valued Guest,Thank you for sharing your feedback with us. We are delighted to hear that you were pleased with the cleanliness, meals, and various aspects of your stay. Your kind words motivate us to maintain our high standards of service.We also appreciate your comments regarding the surrounding infrastructure and will take this into consideration as we continuously strive to improve our guests' experience.We look forward to welcoming you again in the future.Best regards,Management
Praharinta Choirony Zulvan
디럭스 룸
투숙일: 2023년 7월
출장
리뷰 5개
5.0/5
강력 추천
작성일: 2023년7월20일
위치는 모조케르토 시내 중심에서 조금 떨어져 있지만 서비스는 좋고, 객실은 안드로이드 TV가 갖춰져 있어 편안하고, 음식은 꽤 괜찮고, 시설은 꽤 완벽합니다.
원문 보기Google로 번역됨
숙소 답변: Yang terhormat Praharinta Choirony Z.Kami mengucapkan terima kasih atas ulasan yang telah Anda bagikan mengenai pengalaman menginap Anda di hotel kami. Kami senang mendengar bahwa Anda menghargai pelayanan kami dan menilai kamar kami yang nyaman, dilengkapi dengan Android TV.Terkait lokasi kami yang agak jauh dari pusat kota Mojokerto, kami memahami bahwa preferensi setiap tamu dapat bervariasi. Namun, kami berusaha untuk memberikan pengalaman yang memuaskan dengan fasilitas yang cukup lengkap di hotel kami.Kami sangat mengapresiasi apresiasi Anda terhadap makanan yang kami sajikan. Kepuasan tamu dalam hal kuliner adalah prioritas kami, dan kami berkomitmen untuk terus meningkatkan kualitas dan variasi menu kami.Kami senang bahwa Anda merasakan fasilitas yang kami sediakan cukup lengkap. Setiap umpan balik dari tamu kami sangat berharga, dan hal ini akan menjadi motivasi bagi kami untuk terus meningkatkan kualitas pelayanan dan fasilitas kami.Semagain, terima kasih atas ulasan positif Anda. Kami berharap dapat menyambut Anda kembali di masa yang akan datang dan memberikan pengalaman yang lebih baik lagi.Hormat saya,Bayu UtomoFront Office Manager
Natanael Surya
프리미어 디럭스룸
투숙일: 2023년 5월
출장
리뷰 3개
1.5/5
작성일: 2023년5월16일
객실 2개를 예약하세요. 하나는 화장실 물이 정체되어 있다는 것이었습니다. 다른 하나에는 바퀴벌레와 개미가 많이 있습니다. 유통기한이 지난 감미료를 주세요.
원문 보기Google로 번역됨
숙소 답변: Yang terhormat Natanael SuryaKami mengucapkan terima kasih atas ulasan yang telah Anda berikan. Kami memohon maaf atas ketidaknyamanan yang Anda alami selama menginap di hotel kami.Kami sangat menyesal mendengar bahwa salah satu kamar yang Anda tempati mengalami masalah dengan genangan air di kamar mandi. Kami akan segera menindaklanjuti permasalahan ini dengan melakukan pemeriksaan dan perbaikan yang diperlukan agar kejadian serupa tidak terulang di masa mendatang.Kami juga menyayangkan temuan kecoa dan keberadaan semut di kamar yang lain. Kebersihan dan kesehatan lingkungan penginapan kami adalah prioritas utama, dan kami akan meningkatkan langkah-langkah pencegahan serta pembersihan untuk menghindari insiden serupa di masa yang akan datang.Tentang sweetener yang telah kedaluwarsa, kami meminta maaf atas kelalaian ini. Kami akan segera memastikan bahwa seluruh item di kamar kami, termasuk perlengkapan dapur, selalu dalam kondisi yang baik dan belum kedaluwarsa.Kami sangat menghargai masukan Anda dan berkomitmen untuk terus meningkatkan pelayanan kami. Apabila Anda berkenan, kami mengundang Anda untuk memberikan informasi lebih lanjut atau saran yang mungkin membantu kami dalam memberikan pengalaman yang lebih baik di masa depan.Kami berharap dapat memberikan layanan yang lebih memuaskan pada kunjungan Anda berikutnya. Terima kasih atas pemahaman dan kesabaran Anda.Hormat saya,Bayu utomoFront Office Manager
리뷰어
디럭스 룸
투숙일: 2023년 9월
개인
리뷰 1개
5.0/5
강력 추천
작성일: 2023년9월6일
호텔 위생상태 매우 좋습니다
원문 보기Google로 번역됨
숙소 답변: Dear Valued GuestThank you for your review. We appreciate your feedback about your experience at Aston Mojokerto Hotel & Conference Center. We are committed to continuously improve our services in order to provide a better experience for our guests in the future. We hope you will give us the opportunity to improve your impression in the future.Best regards,Bayu Utomo Front Office Manager
previouslyonz
디럭스 룸
투숙일: 2024년 11월
출장
리뷰 24개
5.0/5
강력 추천
작성일: 2024년11월17일
Book this hotel for business trip as this is located near Mojokerto - Surabaya route. The check in & out are really quick, perfect for those in a hurry. Our room is truly spacious with a nice bathroom. We love the huge window, the smart google nest, and the big table for our luggage.
Overall our room is truly perfect and well-equipped. We had a relaxing time here.
번역
숙소 답변: Dear Valued Guest,Thank you for your review. We are so pleased to hear that our location was convenient for your business trip and that the quick check-in and check-out process met your needs. We're glad you enjoyed the spacious room, the nice bathroom, and the smart features like the Google Nest. It's great to know that the big window and table made your stay even more comfortable. We're delighted that you had a relaxing time with us, and we look forward to welcoming you back for another perfect stay in the future.Best Regards,Management
익명 사용자
디럭스 룸
투숙일: 2024년 7월
출장
리뷰 4개
4.7/5
기대 이상
작성일: 2024년7월14일
Although the hotel is a little far from the city center of Mojokerto, the sanity, facility, hospitality of this hotel is first class. Really good experience here.
번역
숙소 답변: Dear Valued Guest,Thank you very much for your kind review and for choosing Aston Mojokerto Hotel & Conference Center. We are delighted to hear that you enjoyed your stay with us. It is wonderful to know that you appreciated the cleanliness, facilities, and hospitality provided by our team.We strive to ensure that all our guests have a memorable and comfortable experience, and your positive feedback is truly encouraging. Although our location is a bit distant from the city center, we are pleased that it did not diminish the overall quality of your visit.We look forward to welcoming you back in the future and providing you with another exceptional stay.Warm regards,Bayu UtomoFront Office Manager
리뷰어
프리미어 디럭스룸
투숙일: 2024년 7월
출장
리뷰 1개
5.0/5
강력 추천
작성일: 2024년7월6일
Greeted by beautiful concierge, very clean rooms, nice restaurant with a very reasonable price
번역
숙소 답변: Dear Valued Guest,Thank you for taking the time to share your positive experience at Aston Mojokerto. We are delighted to hear that you were pleased with our concierge, clean rooms, and our restaurant with its reasonable prices.Your kind words are greatly appreciated and will be shared with our team to continue motivating them to provide the best service possible.We look forward to welcoming you back in the future and ensuring another wonderful stay.Warm Regards,Bayu UtomoFront Office Manager
Darwin Junaidi
디럭스 룸
투숙일: 2024년 8월
가족
리뷰 16개
5.0/5
강력 추천
작성일: 2024년9월1일
Best place to staycation and enjoy time with Our Beloved Family
번역
숙소 답변: Dear Mr. Darwin,Thank you for your feedback. We are delighted to know that our hotel was the best place for you to enjoy a staycation with your beloved family. It brings us great joy to be a part of your memorable moments together. We look forward to welcoming you and your family back for another enjoyable stay in the future.Best Regards,Bayu UtomoFront Office Manager
리뷰어
프리미어 디럭스룸
투숙일: 2023년 10월
출장
리뷰 1개
4.2/5
아주 좋음
작성일: 2023년10월20일
Choose this hotel because it was conveniently located for the company I was visiting, however there is not much around about it therefore just stayed in the hotel.
Breakfast choice was good and very varied.
Staff are lovely and service was excellent.
For business trip I would use this hotel again.
번역
숙소 답변: Dear Valued GuestWe appreciate your valuable feedback regarding your recent stay at Aston Mojokerto Hotel & Conference Center. We are pleased to learn that our convenient location met your business needs effectively. Your kind words about our varied breakfast options and excellent service from our staff are greatly appreciated.We understand the limited nearby attractions might have affected your overall experience, and we value your feedback on this aspect. We strive to provide a comfortable environment for all our guests, and we will certainly consider your comments for future improvements.Thank you for considering us for your business trip, and we look forward to welcoming you back in the future.Warm regards,Bayu UtomoFront Office Manager
hamza
디럭스 룸
투숙일: 2024년 2월
가족
리뷰 24개
3.5/5
작성일: 2024년2월28일
So so better that nothing in that small city
번역
숙소 답변: Dear Mr. Hamza,Thank you for taking the time to share your feedback. We understand that our hotel might not have met all your expectations, but we're glad to have provided you a place to stay in this small city. We are continuously working on improving our services and facilities to offer a better experience for our guests. Should you find yourself in our city again, we hope to have another opportunity to serve you better. Thank you for choosing us.Best Regards,Management
익명 사용자
디럭스 룸
투숙일: 2023년 11월
커플
리뷰 2개
5.0/5
강력 추천
작성일: 2023년11월11일
Its amazing
New experience
And love this hotel
Easy to go
Thanks
번역
숙소 답변: Dear Valued GuestThank you for sharing your delightful experience at Aston Mojokerto Hotel & Conference Center. We are thrilled to hear that your stay was an amazing new experience, and we appreciate your positive feedback. We are delighted that you found our hotel easy to access. Your kind words are truly encouraging, and we look forward to welcoming you back for another exceptional stay.Warm regards,Bayu UtomoFront Office Manager
익명 사용자
디럭스 룸
투숙일: 2023년 11월
출장
리뷰 34개
4.2/5
아주 좋음
작성일: 2024년1월9일
Very good breakfast and friendly staff
번역
숙소 답변: Dear Valued GuestThank you for taking the time to share your feedback following your recent stay at Aston Mojokerto Hotel & Conference Center. We are delighted to hear that you enjoyed our breakfast offerings and experienced the warm hospitality of our friendly staff.At Aston Mojokerto, we strive to provide a comfortable and enjoyable stay for all our guests, and it is truly rewarding to know that we have met your expectations in terms of service and culinary offerings.Your positive comments will be shared with our team, as it serves as a great encouragement for them to continue delivering exceptional service. We appreciate your kind words and look forward to the pleasure of welcoming you back for another memorable stay in the future.Thank you once again for choosing Aston Mojokerto Hotel & Conference Center.Warmest regards,Bayu UtomoFront Office Manager
Shobahi
디럭스 룸
투숙일: 2024년 11월
친구와 여행
리뷰 9개
5.0/5
강력 추천
작성일: 2024년11월14일
Gooooddd
번역
숙소 답변: Dear Mr. Shobahi, Thank you for your positive feedback. We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon at Aston. Best Regards, Bayu Utomo Front Office Manager
Yuli Sri
디럭스 룸
투숙일: 2024년 4월
가족
리뷰 3개
4.0/5
아주 좋음
작성일: 2024년5월11일
Good enough
번역
숙소 답변: Dear Yuli SriThank you for taking the time to leave your feedback. We appreciate your visit and are glad to hear that you found your experience with us satisfactory.If there are any specific aspects of your stay that you think we could improve, we would love to hear more details. Our goal is to provide an exceptional experience for all our guests, and your insights are invaluable in helping us achieve that.We hope to have the pleasure of welcoming you back in the futureWarmest regards,Bayu UtomoFront Office Manager