Beware and d DO NOT book this hotel. We arrived and dragged our luggage up 3 flights of stairs only to find no check in desk. A maid called a number for us and we were directed to a completely different hotel, Hotel Giolli. So we dragged our luggage there and were told that Seven had no rooms, but would give us a alternative room, we thought with Giolli. Waited over an hour only to be taken to yet another nearby hotel and lead to our room. No working air conditioning, with an outside temp well into the 80s. Fecal material on the bed sheet was the topper of all else. Multiple phone calls and attempts to get satisfaction went unheeded, with an answer of "You booking was not with us". We were unable to get in touch with anyone of authority at Seven. The next day while I cried at the front desk of the Giolli (again, not the hotel we booked) , the agreed to change our room. To top thigs off, the day before check out someone fron Seven contacted us and said they had a room for us, which I declined as it was already midafternoon. They insisted that the place we ended up at (remember the third hotel?) no longer had a room for us and we had to vacate. I refused.