I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!

잘츠부르크 중앙역 문을 나서자 마지 바로 왼편에 호텔이 위치하고 있습니다. 잘츠부르크의 많은 호텔들 중에서 위치로 이곳을 능가할 숙소는 없을겁니다. 기차든 버스든 모두 이곳을 거치게 되어 있기 때문에 원하는 장소로 이동이 용이하고 기차역 내 SPAR 마트가 있기 때문에 필요한 물건을 구입하기에 좋습니다. 단점으로는 호텔방에 슬리퍼X, 냉장고X, 치약 같은 필수 어메니티 부족, 타월 교체를 따로 부탁하기 전 까지는 교체X 기차역 바로 옆에 있기 때문에 소음에 많이 민감한 사람들은 주의!

나는이 호텔에 대한 칭찬을 가지고 있습니다. 1) 위치-호텔에서 가고 싶은 모든 것까지 걸어갑니다 (예, 1 마일 정도 될 수 있지만 휴가 중이며 약간의 운동으로 할 수 있습니다. 2) 체크인 할 때 Konstantina는 유머와 실용적인 조언으로 우리를 환영했습니다. 그리고 친절 3) 객실은 유럽 표준에 의해 거대했고 깨끗합니다 4) 피트니스 센터는 환상적입니다

Cocoon Salzburg - 10-13 July 2022 done both not all pix only the room This hotel is almost right across from the train station, on a corner, very easy to find - white 7 story building with a big butterfly outline on the glass doors. Inside the lobby is part of the bar and breakfast room. Checkin is super friendly. Room is small but wins the cuteness prize. Carpeting and walls in hallway all green with small leafy patterns like in a jungle. Bed is firm and very comfy, bedding is an interesting weave feeling like soft cotton paper, and 4 big fluffy pillows. No amenities in room such as phone, electric kettle or coffee makers, or even a small fridge. Has safe however. The hanging rattan chair is cute but takes up some room. Day couch by the window, no tables, night stands or desk - or chair for that matter (no room anyway). The most minimal amount of furniture, the idea I guess is all about lounging around so you don't ever need to sit up anywhere. Not much surface to layout stuff just a sort of narrow shelving on the wall next to the TV. Bathroom also tiny but everything is new and modern and the rain shower is the best ever. Takes a bit of maneuvering to get our two large suitcases settled. We are on the 6th floor so have a bit of view of mountains over the top of a building across the street. Windows have electrically controlled shutters outside (push button inside). You get a nice bar of chocolate and 5 euros for opting out housekeeping (although they said something about not continuing this practice). Floor uncarpeted. Aircon good. Wifi seems pretty fast. Nightlight under the bed is motion sensitive, so it comes on whenever you are moving around the room. Breakfast is good with scrambled and pre shaped fried eggs, sausage and bacon-like ham. Good selection of pastries and croissants and breads. Half dozen different kinds of tea all loose so need to scoop into a teabag in order to steep which is interesting and pretty fancy. Selection of cold meats as well and cheese. Tomato, cucumber and fruit. They don't check to see if you have breakfast included which is strange because it's extra charge for breakfast so not automatically included in all rooms. Overall a pretty good breakfast and food gets replenished pretty quickly. Seating tends to run out at peak time and people will ask to share your table if there is room.

큰 대형 호스텔입니다. 일단 건물이 지어진지 얼마 안 되서 깨끗합니다. 유럽의 오래된 건물에서 항상 보이지 않는 먼지들 때문에 고생했는데 여기서는 문제가 없었습니다. 와이파이도 잘 됩니다. 다만 역에서는 가깝지만 구시가지와는 좀 많이 떨어져 있습니다. 저는 뚜벅이라 큰 문제는 없었지만 만약 오래 걷기 힘드시다면 대중교통을 알아보시는 것을 추천드립니다.

Die Kissen sind fluffig aber trotzdem viel zu weich, viel zu hoch und da kann man nicht drauf schlafen! (Gefühlssache!) Im Großen und Ganzen ok aber wir würden das nicht nochmal buchen... Bahnhofsviertel ist immer und überall sch... Lage ok und das Personal sehr hilfsbereit aber viel zu unerfahren und die Chefetage muss hier mal richtig ausbilden, so dass die jungen Leute was lernen und auch über Salzburg was sagen können, helfen können usw. etc.! Die Leute wissen ja nicht mal den Parkplatz für einen Kleinbus, kennen keine Märkte und wissen quasi nichts! Sehr schlecht geführt der Laden !!!

Arrived on 11.06.2023 at around 3 am. Sent an email before hand that we would be arriving at said time via train. When we got to the hostel, check in counter was not manned with sign to call reception phone. Tried calling phone number several times it did not connect, when it got through it went straight to voice mail. Been waiting for more than half an hour at 3 am, tired and exhausted from the journey when a group of drunk men entered the lobby and was gaining access to the bar which was also unmanned. They went behind the counter, opening the fridge with beers, it was only then when a very sleepy, exhausted and unapologetic staff appeared. Check in process took a long time since she even had to check if the room was ready, a room I already paid in advance for to reserve it since I knew we would be arriving after 6 pm - their cut off time for room reservation of free cancellation bookings.

3박 했는데 아주 만족스러웠습니다. 방도 진짜 넓고 아침식사도 너무 맛있었어요. 저희는 잘츠부르크 시티카드를 호텔에서 구매했고 카드 결제시에 1.50추가로 내야해요. 호텔 위치는 잘츠부르크역에서 걸어서 5분안팎이에요. 3,5,6버스 타면 시내중심으로 들어갈 수 있습니다. 호텔 벽에 방문후기를 누가 써놨는데, 조식에 기임치를 놔달라느니, 백인들이 자기들을 너무 쳐다본다느니 이런말이 써있어서 정말 창피했습니다.. 종이 떼버리고싶었음. 조식먹을때 너무 큰소리만 내지않는다면 아무도 안쳐다볼것같아요.